Prestige — On Induction cooker 4.0

Address:

Mumbai City, Maharashtra

Dear Officer,

My Name : Rupesh Potharlanka


i bought an induction cooker on August 4th 2012. I used it for 3 days and then the touch panel stopped working i.e. on Aug 7th 2012. I called service center at vashi on Aug 8th 2012. They gave 2 phone numbers and upon calling them they registered my complaint and the complaint number is 63. Upon that they cam to my house at Vashi Sector 28 and took the cooker saying that it will be repaired in 1 week on Aug 14th 2012 . But now even after 2months they didnt get that repaired and saying that the component has not received. This caused a high level of inconvience. I am new to Mumbai and i am self cooking using that. 2 months on i am suffering from food problems because of this.

Please help me in this case. Their phone number:[protected] and[protected]