[Resolved]  Prestige Ttk — Prestige Omega Die Cast 270mm(Non stick cookware)'s Coating peeled Off

Address:

Rangareddy, Andhra Pradesh

Hi,

We bought a Prestige Omega Die Cast 270mm(Non stick cookware) from prestige on 29/12/2010 which has 1Year warranty. We hardly used the product 15 to 20 times for cooking purpose. MeanOver the coating of the product is completely peeled off. So, we have returned the product for replacement on 10/05/2011. Service Center people called us and told that we have to pay half the MRP to get the Product replaced.

I have sent mails twice regarding this issue to [protected]@ttkprestige.com but there is no response from them till now. It's been more than a month that we have given the defective product to service center. But No action from them.

Please help us regarding this matter.

Details of the Product:

Name of the Product : Prestige Omega Die Cast 270mm
Product purchased on 29/12/2010 (Bill No : 3181 from VRUDDHI APPLIANCES, Hyderabad)
Product given for replacement on 10/05/2011.(Complaint No : 140 for VRUDDHI APPLIANCES)

Mail sent to [protected]@ttkprestige.com on 21/05/2011, 01/06/2011.


Thanks & Regards,
Sarvamangala Gullapalli,
+91-[protected]