[Resolved]  Pulsar 180 cc — Bad service in processing the insurance claim.

Sir / Madam,

I would like to register a complaint on the service of the Insurance company in regards to my insurance claim.
My Claim number is: - [protected].
My Bike was stolen on 27th May 2009 and I have logged a call about my vehicle’s theft with the insurance company on 28th May 2009. The investigation process was assigned to KMS ASSOCIATES on 28th May 2009. I was told by the customer care that someone from KMS ASSOCIATES will contact me to investigate on the same. But no one even bothered to call me and it’s been 12 days as of now so I called the KMS ASSOCIATES at number [protected] this person was initially assigned to investigate he told that he was in Bangalore and will come only after 2 days. But he didn’t call. Later this was assigned to another person named Suresh ([protected]). This person doesn’t even seem to bother calling me and if I call back he tries to give some excuses not to come.
I have got my NOC, Hypothecation cancelled, RC, Insurance copy and FIR. I told suresh that I have all the information he needed the only thing is he needs to come to the place of theft and investigate. But there is no response from him.
I hope this complaint is taken seriously and further process of investigation is completed.