[Resolved]  Puma — shoe complaint

Address:

Gurdaspur, Punjab

Dear Sir, I purchaced pair of Puma shoes as a gift for my wife on 17 Dec 2012 . Description no. is 30390302 and price is 2999/-. i am really sorry to say that shoes laces have got their threads splitted and frontal portion of shoes have become deformed and deshaped with in fortnight, giving it a shabby look,.Though i have given it back to shop for replacement / repair vide reciept no.3487 dated 21 jan 2012 .But i regret purchasing a product which has failed so soon that too from a company of international repute . May i request you to allow me take a new pair of shoes as a replacement which will definetly reinstate my lost faith in brand Puma. Regards Akhil Sachdeva