Qb Pro Tow 4 Feet Cot, From Big Bazaar — replacement for the damage

Address:

Chennai, Tamil Nadu

we have purchased a steel cot, on 18/9/2011. bearing t.r.number-69890 (colour/size/capacity[protected]value of Rs.4399/-.after a month the cot legs got buckkled in. the complaint was raised through phone calls and directly , after a week one person from big bazzar came and checked this cot, and took the photos of the damaged parts , after 15 days nobody turned up to attend the damaged cot or replace the damaged part.Again after several reminders ,1 more person came and checked the damages of the product..After that there is no proper response for more than a month and the cot is lying on the floor useless for the past 45 days As a customer we didnt get any proper response from the big bazzar.( mr. balagi , zMr karthick - sales person ) more over the sales manager Mr. Vikas mobile phone was found always switched off. when ever making phone calls the furniture section employees make lot of excuses it quite annoying. we come for the brand value of the big bazzar , atlast we are the sufferers here. and big bazzar enjoys its reputation even now. this is not fair on their part.we need to get immediate response else. We requesting to attend it immediately without delay further.

E.Vinayagam
[protected]
adayar