[Resolved]  Questnet Biodisc — non delivery of the item by due time

sir,
i was led to purchase a wellness eqpt called BIODISC marketed by questnet thru their agent on 08 jan 2010 by paying rs 31400.the id no is nf 490613 and receipt no is dn14954862. the delivery time as conveyed by the agent was 3-12 days which later got extended to 4-6 weeks.however, tilldate i havent recd the item. the co says they sent the item which was returned as un delivered without giving me the details of the consignment. no one has till date contacted me asking any details to del a parcel. on seeking a refund the co says they do not have a refund policy and are silent on the despatch details of the first consignment.

i seek your help in getting me a refund as i am no longer keen on the item. warm regards pattar
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr Pattar,

We apologise for the delay in the delivery of your product. Our standard shipping time is around 4-6 weeks from the purchase of the product. However, in the last few months there has been an overwhelming demand on several product ranges and this led to a shortage of stock on a few items. Our customer support officer has already been in touch with you earlier today to expedite the fulfillment of your order.
We once again apologise for the delay in the delivery and our officer will assist you with your request. Should you need any further assistance, please do not hesitate to contact our 24/7 NSG Multilingual Contact Centre and we would be happy to serve you.

Our contact Details are as below:

International Number: +[protected]

India TollFree Number:[protected] /[protected]

Network Support (India) Email Address: [protected]@questnet-india.com
Hi All,

Can anybody share about the experience about Bio Disc 2.

I'm willing to buy the product. Does bio disc 2 cures nervous problems?

I'm looking for more incidence experienced by you people..Can you please share the positive and negative about bio disc 2.

Plz mail me to prabudgl.[protected]@gmail.com

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