[Resolved] Rajasthan Electricity Board Call Centre — Not filing & attending complaints of customer | |||
The Jvvnl/Rseb has established call centre whose work is to attend Calls of customer, register there complaints and provide right solution. They say if the complaint is being received from that area, they won't Register another complaint. Can it be said - that as a customer I pay my Bills individually from that locality & have the right to get a new complaint no. On deep enquiry they say Aen has told not to register many complaints.. Also they talk ruthlessly & lack basic education which must be looked at in terms of contract. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
sorry sir in previous complain there was mistake
hii sir,
before some day xen and aen came to in the way of my field, at that time in the field of dhnaram kulriya there was thief of electricity. they(xen) took the photo of that instant and asked for the name of owner from worker, worker told his father name expect the dhnaram . they wrote ramuram in the complain file made a bill of 36000/ for ramuram
but it should be for dhnaram . please my tauji is a poor farmer and not educated well so they donot know process
also not educated. if you would not solve my problem then it would destroy all possiblity of loan payment .
thanks
complainer(HETRAM(son of ramuram), CURRENT STUDENT OF IIT DELHI)
village - bhawandesar
vaya - rajaldesar
tehsil - ratangarh
district - churu
hii sir,
before some day xen and aen came to in the way of my field, at that time in the field of dhnaram kulriya there was thief of electricity. they(xen) took the photo of that instant and asked for the name of owner from worker, worker told his father name expect the dhnaram . they wrote ramuram in the complain file made a bill of 36000/ for ramuram
but it should be for dhnaram . please my tauji is a poor farmer and not educated well so they donot know process
also not educated. if you would not solve my problem then it would destroy all possiblity of loan payment .
thanks
complainer(HETRAM(son of ramuram), CURRENT STUDENT OF IIT DELHI)
village - bhawandesar
vaya - rajaldesar
tehsil - ratangarh
district - churu
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Vidyut Bhawan, Jyoti Nagar, Janpath, Jaipur, Rajasthan, India - 302005
before some day xen and aen came to in the way of my field, at that time in the field of dhnaram kulriya there thief of electricity they(xen) took the photo of that instant and asked for the name owner from worker, worker told his father name expect the dhnaram . they wrote ramuram in the complain file made a bill of 36000/ for ramuram
hut it should be for dhnaram . please my tauji is a poor farmer and not educated well so they donot know process
also not educated. if you would not solve my problem then it would destroy all possiblity of loan payment .
thanks
complainer(HETRAM(son of ramuram), CURRENT STUDENT OF IIT DELHI)
village - bhawandesar
vaya - rajaldesar
tehsil - ratangarh
district - churu