I am Pavan Chandra Sekhar.K, working as Engineer, ESSAR STEEL LIMITED, Visakhapatnam. My salary account (A/c No [protected]) is in SBI Kirlampudi layout Visakhapatnam. My contact number is [protected].
On 4th Oct 2009 night at around 2130 Hrs (displaying as 5th Oct 2009 in my account statement) , I tried to draw an amount of Rs. 4000/-(INR) using my SBI ATM card. The transaction was declined and the amount was deducted twice. The transaction number is “6483” and Axis bank ATM Id is “S1AC369”. I have given a complaint in my branch on 5th Oct 2009. They have put a complaint in service desk. On 15th Oct 2009, I received 4000/- for the original transaction. The second amount i.e., the amount that was deducted with the same transaction ID (6483) and ATM ID (S1AC369) as the previous, I did not received.
On 02nd Dec 2009, ATM AGM has sent a reply to the accountant in SBI Kirlampudi layout branch stating that he would deposit that amount in Accountant account within two to three days, and after receiving that amount, the accountant has to credit the same in my account. But, I did not receive that amount yet.
Later, I called upon [protected] and launched complaint on Jan 7th 2010. They has given me Hyderabad SBI branch number. I called upon that number several times. They are not lifting the phone. I was given a ticket number and the same was closed on 15th of this month stating that my issue is taken care of competent authority. I went to bank and enquired about the same. They said that they did not receive any information regarding that. On 24th Jan, 2010, I asked them to reopen the complaint that they have placed previously. Again the same thing has happened. But, I did not receive the amount yet. I again called [protected], they asked me to be patient for some more time.
It has been four months since I launched complaint. I have made calls to local authorities and [protected] several times. I went to SBI kiralmpudi branch several times. But my issue was left unsolved.
I am not knowing what is happening…………..
So, I request you to kindly look into this issue and do the needful at the earliest.
Aug 14, 2020
Complaint marked as Resolved ![State Bank of India [SBI] Logo](/thumb.php?bname=1&src=state-bank-of-india.jpg&wmax=280&hmax=280&quality=90&nocrop=1 "State Bank of India [SBI] Logo")
Reader's Digest — False Promotional Promises
I received a letter from Mr Manish Jain, Chief Marketing Officer, SBI Card informing me about an "attractive offer" from Readers Digest for their annual subscription. The offer included a "Super Premier prize of Rs 30,00,000, First prize of Rs 30,00,000, Second prize of Rs 1,00,000 and other 3260 prizes valued at Rs 68,16,200" by "simply mailing the sweepstakes documents to Reader's Digest". The offer also mentioned "winning a car by responding to the special subscription offer within the next 7 days" and also "free surprise gifts JUST for subscribing". I applied for the offer and paid through my SBI credit card.The subscription money was debited in my Jan'10 statement. The first magazine was also received in Jan'10. However there was neither any intimation about the promised prizes (who won them ???) nor were the assured free gifts "JUST for subscribing" delivered. To add insult to injury Readers Digest this month sent me the Feb'10 edition of the magazine along with that of Dec'09 ! Apparently they didn't know where to dump their old left over Dec'09 magazines. My annual subscription begins Jan'10 through Dec'10. Why I have been sent the Dec'09 edition of the magazine ? Does that mean my subscription will now be valid only upto Nov'10 ? Why a reputed magazine like Reader's Digest is indulging in such cheap promotions? Why is SBI the country's largest PSU bank supporting such promotions ??? The SBI letter was supported by a letter from Mr Vikas Malhotra, Sweepstakes Director, Reader's Digest.