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I am Anirban from delhi and have a very bad experience with blackberry devices. My phone got a trackpad problem within 15days of purchase. They have not replaced the handset and neither did they solve my problem.They have untrained service professionals and are not able to service the handsets. Worthless company
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The rubber Pad for the side keys had to be replaced on my own in a local shop for Rs 1500, as they wanted to send their phones to Bangalore and wait for 10 days.
They need to have service centers in Chennai and all smaller places as well.
To use this as a strategy to reduce complaints and repairs free of charge, will only effect them in the long run by way of sales. I am switching to another phone now. Me and my wife have had enough. The battery does not last as well. Its 1.5 years since I bought mine from Dubai. Cant be spending money every 1.5 years to replace the Rubbber.
They need to have service centers in Chennai and all smaller places as well.
To use this as a strategy to reduce complaints and repairs free of charge, will only effect them in the long run by way of sales. I am switching to another phone now. Me and my wife have had enough. The battery does not last as well. Its 1.5 years since I bought mine from Dubai. Cant be spending money every 1.5 years to replace the Rubbber.
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