Reebok Shoe — Against the product

Address:

Darjeeling, West Bengal

Sir/Madam

It is to inform you that I bought Reebok shoe on dated[protected] Bill No: 3102. total sale amount is Rs. 2299 with discount Rs. 689.70/- I paid Rs. 1609/- from Bill m/S life style ventures cosmos siliguri the mega mall, sevoke road, Siliguri - 734001. On[protected], I found shoe pasting is torn, that is after two days wearing, which is manufacturing defect in(terms and condition: 3.) replacement is permitted. Whereas, terms and condition No 5. indicates that if it is bought in discount basis from outlet, exchange is not permitted. But I bought this product from Store of Ree
bok . Under the ground of above mentioned facts Reebok must exchange the defected product. They are not answering anything, moreover on called to the costumer care they tell call tomorrow ... Whole day i called but same answer is told. It is totally public harassment.
Hence I hope the problem may be considered carefully.
Yours,
Samuel Sharp
South Sikkim