[Resolved] Reebok Shoes — poor quality shoes

kavitha.c

from Robertsonpet, Karnataka

Address:

Bangalore, Karnataka

i purchased a pair of Reebok classics on 10/07/11 for Rs 4199.00 at a sale the actual price beingRs 6999.00 within 6 months a hole appeared at the bottom of the heal. i took it back to the shop which is reebok classics on brigade road bangalore and was informed that as it wasnt in the warranty period so the couldnt replace it. i was also told the shoe was used & hence worn out due to walking.so a hole had formed. I use these shoes for evening walks .im 52 years old & dont go jogging with these shoes.

customer claim form at reebok cf/11/0604. rbk [protected]@airtelmail.in ph [protected]

my e mail id is [protected]@yahoo.com . mob [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ksarchana86

I am very upset with the quality of Reebok shoes. The quality has come down drastically. Within 50 days of the purchase the outer mold was totally wearied-out. Agreed that the purchase was a discounted one, but when u r selling it for 50%, doesn't it supposed to be durable at least till 3 months. Sorry for the comparison, but if i would have spent 30% of the money that i invested my your product in some roadside vendor shop, the shoes would have lasted for more than 4 months. Such has become the quality of Reebok. The brand value is lost some where. This is not the first time such a low quality is observed. Your products are no more reliable.

The shoes were purchased from Reebok showroom itself.

vsraman8

from Tiruchirappalli, Tamil Nadu

Consumer beware of MNCs. I also had an experience with the Reebok showroom at Trichy.. During the discount period I purchased a canvass shoe whose front sole came off within a year after using it now and then. I fixed it with Feviquick. Donot get cheated on discount offer of any brand either it is Indian or foreign, because they are disposing of damaged one only through discount scheme. In India getting justice for poor service from the consumer courts are either too long period or the district consumer court will be headless. So use your discretion while purchasing during discount period.