Regional Passport Office — Want to file a Case against RPO , Bangalore

Address:

Bangalore, Karnataka

I want to file a case against RPO, Bangalore. Please let me know the procedure to file case against Reigional Passport Office. My passport is pending for last 6 months .
Status of the passport in www.passportindia.gov.in is creating a panic for me.
Who sets the status of passport in www.passportindia.gov.in ? Looks like the person does not check the file before displaying the status.

Thanks,
Sanjeev