[Resolved]  Regional Passport Office Lucknow — They never respond

Address:

Uttar Pradesh

My self Alok Kumar Thakur. I have applied for passport on 2nd Feb 2011 and from that day to till date I am geting the status of passport as "Police Report has not been received.". However police verification and LIU verification has been completed on 23 march 2011 itself.
My file refrence no is LKO A021931 11. I have mailed to

Shri Jai Prakash Singh
Regional Passport Officer
Regional Passport Office Complex
(Behind RBI) Vipin Khand,
Gomti Nagar,
Lucknow- 226010
Telephone Number:[protected]
Fax Number:[protected]
E-Mail: rpo.[protected]@mea.gov.in
and also

Muktesh Kumar Pardeshi
Chief Passport Officer,
Ministry Of External Affairs,
Patiala House Annexe, Tilak Marg,
New Delhi - 110 001.

Telephone Number:[protected],23384497
Fax Number:[protected]
E-Mail: [protected]@mea.gov.in

but they never respond to my mail. Kindly do the needful or suggest me what should I do as they are Big Babu's and will do nothing.
Regards,
Alok Kumar Thakur