[Resolved]  Regional Passport Office Thane — Delay in issue of Passport

Dear Sir,
I have applied for my Mother-in-law's passport on 02/09/2008 at Alibagh, Raigad District with receipt number 057232. After police varification it was registered in Thane Passport Office File#Z[protected] on 23/09/2008. I have regularly checking online with http://passportstatus.nic.in/passmain.php?city=thn but status is same from last 2 months and message is "It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time". Now it has crossed 5months and still passport is not reached or nothing intimated us about delay.
Name of applicant: Mamta Keshav Shetty
Date of birth: 23/07/1951
Kinldy look into the matter and do the needful.
with best regards
Raviraja Shetty