| Address: | Thane, Maharashtra |
Customer care and Technical support of Big TV are the ends of the river....which will never meet to satisfy the customer. I have given request on 17th June 2010 (#[protected] to reinstall the Big TV at my new address. And to my surprise, the request was closed on 20th June with the reason my mobile was not reachable and the technician visited my house and no one was there to attend him which were totally LIE statements given by the technician. Again on 21st I gave one more request / complaint (#[protected] to reinitiate the process the reinstallation of Big TV at my new place. No one contacted me till 22nd late eve so I called up cust care (as usual the waiting time need to consider) and I was told that the request is closed with the reason Technician has called me up and given the appointment on 26th June, which was again LIE statement given by Technician. DAILY I HAVE BEEN CHARGED FOR USING BIG TV SINCE 17th JUNE FROM MY BALANCE AMOUNT.
I’m losing football World Cup moments…. I’m now tired of this Big TV. Was this information helpful? | 
I have lots of issues with reliance BIG TV
I made a foolish mistake of purchasing BIGTV online and after getting welcome kit from them on 10 The june 2010
My new installation is not done since more than 3 weeks
and I am staying in Kharghar- Navi Mumbai-410210 now these people say local Cable operators here do not allow them to install any DTH ...
Is this is the case why should Reliance venture into such business ????
Now When I contact Customer care to get my refund they ask me to hold line to transfer the cll to superiors and it never gets answered
I really feel Reliance should be sued for providing such pathetic customer service
Please Suggest how to handle with them and how to go ahead to get my refund