[Resolved]  Reliance Big Tv — Deduction of balance

Address:

Anantnag, Jammu and Kashmir

hello sir, i have recharged my bigtv account with smartcard no.[protected] with Rs525 on 17 March 2010 and activated 3 months bronze pack which cost Rs424. but my big tv had some signal problem for which i requested Customer care to resolve. they told me that our engineer will come for free and you will be deducted Rs175 from ur account for which i agreed. Engineer called me on phone and told that i will only come i[censored] pay rs 200 to me. i called cus. care again and they made complaint again. Engineer told the same word. when i get tired calling customer care becoz nothing was done of their complaints and i agreed to pay engineer Rs200. he solved my problem on 02 April 201. But the Big Tv customer care has deducted my account by Rs 337 as my account balance is - 237. So i want necessary and immediate action about it and need my balance back.

Regards: AAMIR IQBAL DAR

ASHMUJI KULGAM 192231 (J&K)

Ph. No. [protected]

email: [protected]@in.com