[Resolved]  Reliance Big Tv — Complaint from 1st day of Installation.

Dear Sir,
I bought Big Tv in Sept 2008. My Card no. is[protected]. When installed I told vender for 6 months Starter pack with this. But he filled 3 months pack as Premier pack, Now when my Big TV stopped working in Dec2008 I talked at Tol Free No. and they informed if you want Starter1 Pack then please Recharge with 200, Becouse my payment was in minus at that time for Rs.-64, I recharged with 100+100 and then my balance was 136. I again talked at Tol Free No. to start my starter1 pack and close Premier pack, the attandant informed that mail has been sent and the same will be in 24 hours and we closed the phone.
Then after some days messages start comming for 200+ recharge. They were increasing day by day, Now approximate 450+ messages are comming to be deposited by me. My TV is close from app. 20days. When I again confirmed from Tol Free No., they told me that the person mailed firstly mailed for Starter1 pack and did not mail for close of Premier pack. So I cant pay excess payment. Please look into the matter and solve my problem at the earliest. I need only Starter1 pack.Please do the needful. I am helpless.
Jyoti Parkash Monga,
Abohar-152116, Punjab
Mob. No.[protected]
Card No.[protected]
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Aug 14, 2020
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