[Resolved]  Reliance Big Tv — Subscription period

I have taken Big tv in sept 2008 in Rs.2990/ where scheme feature was watch one year with popular channel incl installation cost. i have also confirmed in month of sept 2008, it was for one year. Now in the month of Mar 09. they deactivate my television broadcasting. When i spk in customer care they saying you were activated for 6month only. Then i ask about subscription form, they are refuse to show that subscription form. This is pure cheating with me, they making money from cheating. They have to open cheater office or shop against Big Tv Service.

Sanjay Kr Gupta
[protected]
See here conversation with Customer Care Of BIG TV

Dear Sir,



In response to your mail, we deeply apologize for the inconvenience caused to you.



We are constantly trying to improve our services and with the co-operation of esteemed customer like you, we hope to achieve the same.

We assure you the better services in the future.




In case you require any further details/clarifications, kindly contact us with your smart card (subscriber ID) and contact number through our website at www.bigtv.co.in or by calling Customer Care at[protected]Toll Free)/[protected]Chargeable) or email us at [protected]@bigtv.co.in



Yours sincerely,





Abhijit Bhosale

Customer Care

Reliance Big TV





The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Big TV, which is confidential or privileged and is intended to be for the use of the individual or entity named above only.


-----Original Message-----
From: Signature Financial Services ([protected]@airtelmail.in)
Date: Wednesday, March 18, 2009 07:16 PM
To: [protected]@bigtv.co.in ([protected]@bigtv.co.in)
Subject: FW: Reference your mail.

You have to avail subscription form copy for clarification.



Thanks and Regards,

Sanjay Kumar Gupta

[protected][protected][protected][protected]

From: [protected]@bigtv.co.in [mailto:[protected]@bigtv.co.in]
Sent: Wednesday, March 18, 2009 5:55 PM
To: Sanjay Gupta
Subject: RE:'ADAG=[protected]'Reference your mail.



Dear Sir,



In response to your mail, we deeply apologize for the inconvenience caused to you.



We are constantly trying to improve our services and with the co-operation of esteemed customer like you, we hope to achieve the same..

We assure you the better services in the future.



In case you require any further details/clarifications, kindly contact us with your smart card (subscriber ID) and contact number through our website at www.bigtv.co.in or by calling Customer Care at[protected]Toll Free)/[protected]Chargeable) or email us at [protected]@bigtv.co.in



Yours sincerely,





Abhijit Bhosale

Customer Care

Reliance Big TV
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Aug 14, 2020
Complaint marked as Resolved 
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BIG TV — Not providing services for period of Subscription

I have bought two Big tv connection from you details of those are.
>>>1. First connection Smart card no.[protected]plan popular pack for one year) amount paid Rs.2990.
>>>2. Second connection Smart card no.[protected]plan popular pack for one year) amount paid Rs.2490(get rebat of rs 500 on installation of second connection[multy connection offer].
>>>Now the company is discontinuing the subscription after 6 months even it is for 1 year.
>>> I have registered my complaint with company bearing no. 93906529 on time but they haven't solved it till now.
>>>Kindly take this note as intimation in this regard and stop harassing me, continue the offer for remaining period of 6mths.

>>> Nitin Virbhan
>>> cont. no. [protected],[protected]
costamar care bizy kem rahe olvays
amare chanal chalu karavi hoy to su karvu
Dear Sir,

Already we we started Starter Pack 3,

( Customer code .[protected]

Kindly give the channel details of Statrer 2 and 3 and charges about Star Cricket, Hollywood Filmy Channels.( Hindi )

Kindly confirm the balance.

Waiting your fevrable reply.

Regards,

Vinod Karve.
Cell no.[protected]
Its only 3 months since i subscribed to the Dish Tv connection for 2100 rs. for a 6 months connection. Now my Set Top Box is not working. I am not able to switch on the box. My customer ID number is 30338888.

I want you to send a technician to repair the same immediately. I am out of country and I need it to be done at earlliest.

Please reply at the earliest.
please see we have recharge of rs.100 on 21/07/2009 istill not activate i am fedaf of your service already complant 2 days over it is dealyed reply soon i want argent.
thanks my samat no[protected]
engineer
dir sir

my complain are no responce

smart card no[protected] my complain is 26-07-09not solv

mo [protected]
new channel launch from zee24tass, zee sport, zee classic, zee music, zee smile b4u, enter10, etc, real tv

BIG TV — After repeatedly telephonic calls problem not solved.

I have taken DTH connection from Big TV one and half year ago. From last five months connection is showing that signels are poor. After too many time complaining custmer care always answer that within 72 hours your complaint will be solved. It happend even 7 times but still complaint is pending and no one technician has visited our place for solving the complaint. Even my balance of Rs. 300/- has been deducted from my account. So, because of this reputed company we are facing mently harrasment and loosing money also from our account and telephone charges also. I think there is no any senior person who can solve my problem. This is a fraud type of firm who is deductind mony from their accounts without giving their services.

Bhupinder Singh Bajwa,
DG-1, Konark's Oasis,
Bhiwadi Alwar Bypass,
VPO- Khijuriwas.
Distt. Alwar.
i already informed my complaint on 18-2-10 at 11.30 i called so many times for customer care now onwrds no response from technichians side complaint is my set top bax turned off one hour once service is very poor please respond my mail then to solve the issue today 4 clock itself sir my smart card no is[protected], my complaint no[protected] but in sun dth service quick within an one hour to solve this problem but big tv is taking so many days to taking but not completed now itself
My services suddenly stopped, it says poor/intermediate signal and they are demanding Rs 170 from me for attending the problem. They are randomly selecting people and switching off their signal and demanding Rs 170 to restart again. Same dish, same wires, same set top box how come signal is lost now?????????

Any organisation if you are active customer, they should first check the problem, if there is any fault then they should cherge for repairing. But here, these guys are asking money upfront. Because they know, there is no problem. As soon as u pay, they will activate again.

Anil Ambani have a dream to become richer than mukesh, he can go down to any extent to do this... cheap man cheap company
NEVER GO FOR BIG TV CONNECTION. THEY HAVE VERY LITTLE TECHNICIANS. THEY WILL RECEIVE OUR COMPLAINT AS MANY TIMES AND WONT DO ANYTHING.IF GOVERNMENT IS INTRODUCED A SCHEME FOR DTH. GOVT WILL GET REVENUE AND OUR PROBLEMS WILL BE RECTIFIED BETTER THAN THE PRIVATE AGENCIES.
Dear Sir we have purchased big tv a week back and it was Started on 5th may 2011 but till now the smart card is not yet activated we have called the product manager satyanarayana many times he said to sms the smart card number we have done it but no response till now what kind of service is this.We want immediate response from the executive If it prolongs and if there is no response we will remove this dth service so please activate the smart card its number is[protected].

Idea — fedaf idae conection

dear

i feda[censored]r idea conection my self supriyo sasmal (m) my contact no is [protected]
every month my balance reducing when i take dnd service /but after that every month ur coustomer care will be given me callar tune /arti etc . ruducie my main balance why
i dont know . i think ur company is bigest thif every manager and company dirctor as a same. so i deciede ur conection not take and this month.

every coustomer i give my suggestion donot take any idea conection plz ...................................................................................

if have any question from idea mobile conection plz call me

my contact no is [protected]
fffffffffffffffffffffffffffffffffff
Dear sir we have been recharged our bigtv for one year but after five months big tv said to recharge the card then they cut our channels also. please solve it. our smart card number is[protected]
dear sir
my dish is not working i dont no what heppen all signel is come but chanel is not open my name mohd ramzan my id is[protected]
plz tell to me what is the problem
i have a network problem what heppen i dont no plz tell to me my name is mohd ramzan my id is[protected]
UNKEPT COMMITMENTS AND POOR SERVICES. On 26th oct 2012 rupees seven hundred and fifty was deposited vide payworld (terminal no.901473, Tr no.[protected], dated 26/10/12, vc no.[protected]as demanded by Big tv office(call centre)for a new set box, and advance payment to resume service with an assurance of replacing the faulty sb and resume services within 48 hour.After repeated reminders by phone calls and e-mails, I am told that the set top box is unavailable after eight days have passed by.
The company should have replaced the faulty s.box temporarily with an optional one. My mother who is old and bed ridden, television is her main source of information, pass time and entertainment.
May I remind that it is the duty of the company to provide services after accepting payments and the right of the customer.
Regretfully for being a reliance customer.
ID no.[protected]
Mahesh k.v.

No signals shows error-400

My Big-TV No is[protected]. Not getting signals from last 2 days., Their customer care number do not respond. They just play recorded tapes for more than 15 minutes..

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