Reliance Big Tv — Changing scheme mid way

On 13th Jun'09 I had recharged my Set Off Box No.[protected] with Max Pack of Rs. 350/- where in I was getting NDTV Imagine Channel. This Channel was coming upto 21st Jun'09.

One Fine day on 22nd Jun'09 this channel was not available to me.

I called up their Toll Free number [protected]. This number is being attended by their agent. Had spoken to Mr Rajan. Mr Shanmag, Ms Sweeta & Mr Bharat Kumar. The response from all are just mis-guiding. Some one say you have to re-charge to the Premium Pack. After depositing the necessary amount of Rs. 414/- plus, when we inquire, we are being told that we should have a 3 month balance of over Rs. 800/-.

They had even registered my complaint (Complain No.[protected] dtd, 23rd Jun'09) and informed me that the deleted channel would start on or before 1100 hrs of 24th Jun'09.

As on today I feel we are just being taken for a ride by this Service Provider.

Request your intervention and help. Nor this privatization will make us slave of this type os Service Providers.

Regards

Anthony Fernandes
[protected]