[Resolved]  Reliance Big Tv — Appco marketing is cheater

Dear Sir,

I am Sridhar S Huilgol staying in dombivli Mobile: [protected]

In our society, about 50 plus people have bought your Big TV from APPCO marketing (I) pvt. ltd. and hence I thought I also will buy it from you only. On[protected], I called your Mr. Kaushal (his mobile no. is [protected]) and requested for the same. He came on[protected] to my home. I told him that we have Big TV's common dish on the terrace so separate dish may not require. Against this, he said NO, it is already occupied. You must need separate dish. We said OK and asked him about price for Set top box, dish, and package of Silver + Zee TV + South Plus + Kids. He informed us the total amount Rs 2119 (Rs 1490 by cheque and Rs 629 by cash). Accordingly we paid to him, immediately.

On[protected], your engineer came to our home and said that separate dish is not required and we can take connection from common dish which is already there. We really shocked. We informed your engineer that your Kaushal said separate dish is required, they denied this. Now I have three issues.

1. What about the amount I have paid to you against dish? I would expect you would return to me.I have tried to contact Kaushal so many times for this but he is not accepting my call. When it was time for buying, you were very eager and now you are avoiding us. This is really frustrating me.

2. The channels what we selected during the time of buying are not active. Only Silver pack is active. No kids, no south plus. Why this is so?

3. You said system comes with three months free. then why your people took Rs 629 extra and that is in cash? We asked them but it was all rounding answers. Can you please justify it.

I request you to please pay your attention and resolve my these issues at your earliest. Please make sure there should not be a feeling generated in my mind that Reliance Big TV cheated me.
Awaiting your favorable reply or call back.

Thanks and Regards,
Sridhar