[Resolved]  Reliance Big Tv — Non installation

Dear Sir ,
I purchased Big TV from Suryah Firm ,3-B Taramani 100ft road,velachery,Chennai-600042 on 10/feb /2010 by paying Rs 1790.00.The Shop owner told me that with in 48 hours reliance people will install the Big TV in my house. Now it is 13/feb/2010 now such thing happens .I call the customer care again and again, but no solution yet. Every time they are telling that today they will install .But nothing happens till now.
I called to Mr. Mani (executive Big Tv, mobile no-[protected]) to install it as soon as possible .But no result yet. Also I inform to reliance web World regarding the issue.
So requesting you to please help me on this. Please find below the details of My Big Tv connection .

My work order No (given second time, First time they cancel it with out informing me )-[protected]
Card no[protected]
My mobile no -[protected]
My residence-
C4,Sun apartment,ghanamani street,Near Indira Apartment,Jafferkhanpet,Chennai-600083