[Resolved] Reliance Big Tv — Change of colours | |
I subscribed for BIG TV for south popular pack @ Rs. 1990. At the time of subscribing, the dealer showed all popular channels included in the package for one year. after 15 days of installation, some news channels like CNBC TV-18, BBC and some other movie Channels like HBO etc., have been stopped telecosting. when i enquired with the customer care, they informed me that these channels are not included in your package. It's nothing but cheating the consumers. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
SIR PLZ SOLVE MY BIG PROBLEM. i buy my big tv connection
2990rs and for 12 month period. after 3 month to go and i calling to coustomer care to add some more channal and he told me that your pack 2490 for 6 month only when i told to c.c how can you do this. he reply that may be this is our technician folt or may be where you buy his flot, also told me we can't help you can use only 6 month after you can chose our pack like 98, 150 this is not fare
my validity 12 month how can i use 6 month. this is not my folt
2990rs and for 12 month period. after 3 month to go and i calling to coustomer care to add some more channal and he told me that your pack 2490 for 6 month only when i told to c.c how can you do this. he reply that may be this is our technician folt or may be where you buy his flot, also told me we can't help you can use only 6 month after you can chose our pack like 98, 150 this is not fare
my validity 12 month how can i use 6 month. this is not my folt
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i was jus not informed that the channel list will be reduced to more than half.and all the withdrawn channels will have to be subscribed.!! and one more thing they have such poorly trained customer support executives, they also lack basic manners...i was completed offended!! totall customer dissatisfaction is all i can say!!