[Resolved]  Reliance Big TV Silver Pack — extra money deducted no response

i got popular pack on my tv which was valid upto[protected] , which was confirmed with the customer centre many times . on 8-9-2009 i got recharged for rs2000/- which on adjustment came to rs 1988/- . upto[protected] the balance in my account was rs 1988/- . on[protected] i called the customer care centre to activate my silver pack for one year but i was shocked to know that my balance was rs 1958 /-, and they asked me to recharge more so that silver pack is activated for rs 1985/- .when i told them that they have deducted my ammount of rs 30/- more and unnecessarily they told me that it will be adjusted and also told me that my complaint has been noted down. after 6 days i again reminded them for the same then again they told me that it will be adjusted but not done . i want that my 30/- ruppees that are charged without any reason may be adjusted .MY CUSTOMER ID IS[protected] , I HAVE ALREADY TALKED WITH THE EXCECUTIVES OF BIG TV , ONE NAMED MS NIDHI BUT OF NO USE . PLEASE TAKE ACTION . THANKS