I have been using Reliance Digital TV (BIG TV) connection since more than 3 years. My customer ID is[protected]. On 27th Sept'13, due to some technical snag my set up box stopped working. We raised complint to customer care on the same day & our complaint ID is[protected]. My problem has not been resolved till today (19.10.13) & I am not able to see the channels. I have been calling on the customer care number on daily basis (Atleast twice) but yet no technician has come to solve the problem. I have also contacted Nodal officer via email multiple times but he is not even replying my mails.
I am exhausted contacting the customer care & listening the same answers form their customer care executive. We so much regret our decision to choose Reliance DIgital TV.
I suggest never ever go for Reliance Tv connection.
Regards,
Snehal Patel
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