Reliance General Insurance Complaints & Reviews

1) I have submitted a cheque of Rs.5029/-in favour of Reliance General Insurance on 30/8/08 for my Vehicle no.-HR 51 Q 3905, TATA INDICA DLE in the name of Flt. Lt.Nand Lal Arora, vide Cover Note no.[protected] dt.30/8/09.Till date I have not recieved the Policy.

2) Cell No.of your representative Sh. PULKIT([protected]), Agent Code-534380 and Cutomer service no.[protected] is never available due to which the insurance services provided by you are useless.

3)My address provided in Cover Note is House No.-12335, which is wrong.Kindly rectify my correct address as, House No.-2335, Sector-16, Faridabad-121002.

reliance genral insurance for my car maruti esteem and wrong cover note[protected].
with due respect i would like to inform you
1)i did not got cover note in my name where as i was the owner of the car (Rc was in my name)at the time of insurace date.
2)i dint get the the policy in last 10 month.
3)after informing i have not received neither polily nor the cover note in one month.
4)i dont know when can i get the policy in my name where as i have paid the amount 10 months ago.

naresh tewari
[protected]

dear Sir

I have takrn Health Insurance Floter Policy for 4 members ( Healthwise Policy No.[protected] from Vikash Marg in May 15th 2008.
I submited my claim paper with all hospital bills & medical bills to the TPA E-Meditek . But TPA said me that they have no any data of my family .
Then I register complaint on your costomer care no. 30338282 & they give me only a complaint no. -521495 on 11th of sep 2008 . & tell me that they have send the detials of my insurance to the TPA . & TPA will provide you the claim amount
But TPA again said that they have no dataof my policy & they also said that in this policy only one person covered . But I have confrimed that from Vikas Marg Branch ( 1316 ) & branch official provide me the policy certificate on today 20th sep 2008 & the policy covers my all family members .
Branch officials also said me that TPA mey provide me the claim but yet no. one can halpe me for my claim .
So I requiest you to please do the needful & provide me the claim

Thanks
Dr. Balraj Baisoya
Mobile no. [protected]

Dear Sir/Madam,

I M continently writing about my policy[protected] discounted Compliant No.466529 Dated16.06.2008: But Till Date 20.08.2008 After 2 Month my compliant is not attend.



Kindly look this matter and solved the compliant & Credit the same amount in my Account.

Thankx

Resham Giri
[protected]

With deep disappointment i woish to say that i have tken a Policy for
vehicle insurance from Mr Pradeep Singh Phone number [protected] from
NOIDA uttar Pradesh circle
My policy number is[protected] .

It has been four months since then my policy paper has not arrived. I


hope you would do the needful

Dear Customer,

Thank you for contacting Reliance...

I am Rakesh Kumar Mittal. I approached Reliance General Insurance company for my car insurance. One of their agent approached me (Agency Code 2036599) for the insurance of my vehicle (Baleno: AP28BA 6805). He agreed to give an IDV of 327, 800 for my vehicle (Cover Note No:[protected] for an insurance sum of Rs 6526 (paid through checque No: 164461, HDFC).

After a week I received a final insurance copy from Reliance, but to my surprise they gave an IDV of just Rs 247, 289. After I called them and clarified, their customare care staff talked in a very rude way. (Customer complaint no: 448978) and said we cant help you out. I feel I am cheated they charged rs 6526 for a lower IDV. But no listeners.

To common junta, please never ever go with Reliance. They just believe in looting common people.

Name: Rakesh Mittal
[protected]

I have taken insurance of my car from Reliance General Insurance Co. Ltd, Chmabur Branch on 3rd May 2008.The ploicy no is [protected].Before taking car insurance from Reliance General Ins. Co. Ltd, I have inquired by call center and then only the chamber branch has taken a call.But the vehicle insured’s declared value which is mention in the customer copy is Rs. 189528/- only and premium for this is Rs. 3700/-only. I have paid the amount by cheque. The cheque no is 003150 and bank name is The Ratnakar Bank Ltd.But when I get the certificate from Reliance General Ins. Co. Ltd., there was mismatch between the customer copy and certificate of vehicle insured’s declared value and premium. The vehicle insured’s declared value in certificate is Rs. 167000/- Only and premium value is Rs. 3694/- Only.When I complain about this(Ref Complain No409671), the Branch Manager has told me that the vehicle insured’s declared value can not be changed it was the mistake. Please look into this as I am cheated by them.

For my motorcycle insurance i go to near a Reliance Insurance agent by the name of Maksood([protected]), Sharda Automobiles, 50, Garh Road, Meerut and gave him a sum of Rs. 825/- dated 26/04/2008 for the insurance of my motor cycle. But till date i neither received the cover note nor the policy. I filed a complaint with the Reliance call centre (Comp. No. 414416) dt. 30-04-08. the next day a person (service manager, meerut branch) range me up and told me for cover note that co. provided cover note only in case of 1st insurance. he say for policy papers that due to lack of staff policies not make. he says also he provided me policy papers within 2-3 days but till date i don't have received any documents. Later i filed complain more than six time but all time executive say we take ur complain on priority basis but no action tacken till them. I talk senior person (customer care)Mr Jay On 10/05/2008 he also say we take ur complain on priority basis but no action tacken till them. Now it is more than 18 days when the amount was handed over to the agent but not even a cover note is received.
I am unable to drive the car for want of papers and am waiting all the time at home for the receipt of the requisite papers.

NIPUN JAIN
C/O ARIHANT BUILDCON PVT. LTD.
215, KARKARDOOMA, DELHI 92
[protected]

i have insured a mahindra bollero 2005 model in the name of Mr. P.C. Bhati, on date[protected] by reliance gen. insurance at neemuch by agency code 524222 and the cover not no. is[protected] issued at that time but since that time i have not received any type of policy ither any intimation from reliance group or agency. pls look at them. pls
my mobile no is [protected]
varun khandelwal
16, bank colony, neemuch 458441

Hi

we have taken a insurance under cover note number[protected] from agency code:- 544304 wide sm code number :[protected] from reliance Janak puri Office dated 25/02/2008. Now they have send an intimation letter dated 31/03/2008 saying that the cover note is cancelled and ask to replace the cover note with another insurance company without any reason.
Now my vehicle is running on risk and tell me who will bear this at the time of some mishappening. We have paid RS:-800 for the two wheeler insurance wide vehicle HR-36H 6220 under the Name of Mr.Krishan kumar Gupta.

We have tried the to contact but no responce from Reliance Agent .
Please do the Needful as soon as possible on urgent basis

Regards,

Krishan Gupta

Hi, My self Om Prakash Ojha from Noida, I was operated in Kailash Hospitals G. Noida on 13/ 02/08 for My. Gall blader stone prob.The day when i was admited in the Hospital on the behalf of my Reliance Mediclaim policey card . The TPA send a Fax to Paramount Health Services saying about my admission in the Hospital and got a written Fax from Paramount that OK we will pay you the amount after your Opration. When i was released from the hospital i send all the requierd document to Paramount Health Services Okhla Phase I Office. The Serial started of Documentation.I have send them more that 7 times my Ducuments but every time the same thing is happning pl. send this document, pl. send that document, they are accting just like a TV Show (serial )Office Office . This company is making fool to all the countary peoples.I would like to request all the countary citizens not to go for any Mediclaim policry of Reliance, because they are cheating innocent people and are not at all commited for what they have assured.Pl. donot go for this policy othervice you also will repent as i am, I have spent more that 25000 INR in my treatment but they are not ready to pay me even a single coin for this. What was my fault, only to take a mediclaim policy of Reliance Mediclaim.
Regards
OP OJHA
NOIDA
[protected]

Dear Sir, i would like you to please cancell my policy because i am not interested in it anymore...Without asking me the ABN AMBRO bank has cheated me...and made my insurance policy...and therefore please immmediately cancell my policy...And please deposit my money and my ICICI Credit Card...and my complain number is 394632 Yours Sincerely,
Meena Chandrakant Khubchandani

i have a reliance general insurance mediclaim policy no.[protected] dt. 22 /10/2007, On dec 26th 2007 i met with an accident and got fratured in my left forearm which had been operated 3 Years back and fitted with an steel rod. After 3 years of surgery I did'nt face any problem in my daily routine work. After accident on the advise of insurance consultant from reliance i got admitted to their empaneled hospital at Yashoda superspeciality hospital. On report to TPA the hospital got response that they can't make it cashless but the insured may claim reimbursement later. On this I accepted in this hospital which i could hardly afford but eventhough by taking loan I paid the bill. Now Reliance people dening for the reimbursement. What should I do?

Hi

I had Purchased a New TATA Indicab ( AP09 TV 3269) on 1st week of November 2006, form Concord services Hyderabad where in the Said Cab is Hypothecated to ICICI Bank Begumpet Hyderabad.

I had Paid 14540 Rs to RamMohan Reddy ( So Call agent By Reliance officials) Prop. of Global Financial Hyderabad as Insurance premium. I had received a Photo copy of the Cover note (No.0285185) at the time of Car delivery issued by Authorized Person from Reliance General Insurance.

Just after 3 month i had raised claim with Reliance Helpdesk because of small Damage of my car. Later i came to know by Reliance surveyor that the issued Cover note is not Valid because Original Cover note shows different Customer. After a great struggle with the Rammohan Reddy repair charges had paid by him.

Later Reliance Officials had issued Original Cover note. (No 1648734) on through inspection of my car, After couple of Week later i had Received Original Policy Documents and Policy Computation Table with Policy no. [protected] Duly signed by Reliance Authorized person with Ref code of 307201 and SM name HARI KRISHNA. There after till date i haven't received any sort of communication from Neither Reliance General insurance nor Ram Mohan Reddy.

on Feb 2nd week i had raised a claim with Reliance General insurance for small damage on the Drivers Door, after formal inspection of the Incident
Mr srikanth Surveyor of Reliance General insurance approved the Charges for Repair or replacement of Damaged Parts.

I came to Know my By Mr. Jagannath Claims Incharge. That the Policy i hold is not Valid / Fake Policy. I had registered a complaint with Reliance Helpdesk with Complaint no. 336464 Registered by : Rohini. I am receiving Several Phone calls from the Malik Service center to Pay for the Repair and Demurrage charges of RS 200/- per day. I had reported the Issue with Ms Sujatha Claims Dept. And found that Mr Ram Mohan reddy is absconding and Mr Hari Krishna is not Responding to the Telephone.

I had called List of Reliance Official and REPORTED the same..


Rohini - Helpdesk.

Sujatha - Claims Incharge

Jagannath Rao - Claims Incahrge

Hari Krishna - Former Sales Manager -- Branch Manager

Viswan - Brance Of manager

Hari babu -- Claims Incharge

Ram mohan Reddy -- Agent ( Not Responding)

Williams Hazil - Branch Manager

Habib - Branch Manager

dear sir,

i am dr pravin kumar singh want to inform you that my motor vehicle accident claim is pending from june 2007. my complaint number is 132943. My claim number is [protected].

i have called at least 50 times at reliance mumbai office at [protected] as well as as mr vishal mishra the dealing person in lucknow brnch but i came to that reliance insurence is poorest perfoming company having low quality excutives.

mr vishal mishra mb[protected] at lucknow office and also to mr rathore Contact number [protected], dealing surveyer at agra region, both of these misbehaved and replied properly. for last one moonth i am getting reply that my cheque is ready from ucknow office but stil not sent to me. at called at mumbai office at comliant number 132943 but not get proper solution. the senior executive keeps caal on hold and give no stisfactory reply.

Mr Vishal agian called me on my mobile dnumber [protected] by his mobile number [protected] today dated 06-01-08 and asked me to send him a fresh consent letter for unknown reasons otherwisemr vishal will find some technical problem in my claim nad will justify his misbehaviour nad delay in claim settlement.

kindly take necesary action agaist mr vishal mishra and mt rathore inform me in written. also call me back and solve my problem.

It is also requested that kindly appoint some other person and settlement of my claim in lucknow branch so that mr vishal mishra could not create another reason for delay in claim settlement as it pending from june 2007 and cheque is ready on 20th november 2007.


So kindly solve my problem as son as possible.

thank you
pavin kumar singh
address-5/681, siddhartha nagar bannadevi aligarh, up
mobile [protected]

For my car insurance i called a Reliance Insurance agent by the name of NIPUN[protected] to my residence and gave him cheque no. 501422 dated 19/10/2007 on 18/10/2007 for the insurance of my car. But till date i neither received the cover note nor the policy. I filed a complaint with the Reliance call centre (Comp. No. 225351) before Diwali but till date no action is taken. Later i emailed a complaint on the Reliance Address. It was acknowledged but nothing was received. On 28/11/2007 a person by the name of Deepak[protected] rang me up and told me that he is sending the cover-note by courier but till date nothing is received and his mobile is not responding. Now it is more than 1 and half month when the cheque in the name of Reliance was handed over to the agent but not even a cover note is received.
I am unable to drive the car for want of papers and am waiting all the time at home for the receipt of the requisite papers.

Surender Nath Jotshi
B-110 Kendriya Vihar,Sector-51,Noida (U.P.)-201301