[Resolved] Reliance Trends — MONEY REFUND

vishalsorin

from Gurgaon, Haryana

Address:

Patna, Bihar

I had bought a jacket from reliance trends(NAVYUG KAMLA BUSINESS PARK, EAST BORING, CANAL ROAD,PATNA-800014,BIHAR) worth Rs2299 and it was defective. The store has given me a receipt of the same amount which i can use for buying some other thing available in that store. The thing is according to the norms of the store or company i cant buy anything less than that amount and i don't find anything suitable for me in that range and i find myself in a very difficult situation where my money seems to be trapped.
whatever the rules are, it should not be a problem for the customer instead it should be for convenience of the customer.
kindly return the cash and solve my problem
waiting for your reply ....

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Aug 13, 2020

Complaint marked as Resolved

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Comments

newen

from Mumbai, Maharashtra

Hi,

I too had made some purchases on 4th Jan 2013 worth Rs 3005 from Reliance Trends at Infinity Mall (Link Road Malad West, Mumbai 64 ).
After going home I found the Shirt defective after which I returned the shirt. The worst thing is that they did not have the similar shirt nor I found anything else worthwhile.

I asked for a refund and they said that they only issue Credit Note for Rs 800/-.
I just noticed that the Credit note showed the validity till 2nd May 2013. I just called and checked at the
Store at the nbr given i.e[protected]. They said that nothing can be done and I have lost my money.

This is RIDICULOUS.

Can anyone help me on this

Neville Goveas - [protected]