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RN *REAL.COM |
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94 Reviews
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Vinitius Fratila 
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credit card charges
10/07/2008 Settled Authorization - RN *REAL.COM ONLINE2601 ELLIOTT AVE., SURN *REAL.COM ONLINE 206-674-2650 WA $-22.10
never heard of them .. i've never ordered any thing from their site cozz i don't know how and what are they..
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 93 Comments |
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they took money out of my accound too what is it for
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They charged my husbands credit card 19.99 and we called them and told them we had never used their company before and we wanted a refund. So after spending a hour on the phone with them and then gamehouse and our bank twice, they said to call our bank and tell them that it was unauthorized and they will refund the money back to our card. And the account with them (real.com). Then we call the bank and wrong again the bank said they cant do it, we have to call real.com back and get them on 3-way and they have to tell the bank that it is unauthorized. Its a great big pain in the butt to get this done. The bank said if we canceled the account with real.com that it will be refunded automatically at the end of the month we have 3 days left we will see if they are right or not. Some how I dont think this is over yet!!
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I just wanted to say that I just found a charge on my bank statement from rn real com for 39.99. I typed it in online and found this complaint board and found out it was realplayer.com I called the number that Ana Fernandez posted which is 866-212-1343 and they told me it was for using Super pass. I signed up fpr super pass in the summer to watch BB live feeds and it said that it was a one time charge. The lady on the phone said that it is in the TOS that you will be charged every 3 months unless you cancle but they tell you its a one time charge. At first they said they do not have a refund policy but after I told her that they illegally took the money from my account and I was going to dispute the charges with the bank and file a complaint online with the other thousands of people thay have scammed she agreed to return my money in 7-10 business days and cancle the account so that no other charges will be incurred. I hope that you all call them and get your money back, and in the future dont use Real, Rhapsody, or Super Pass in the future!!! Good Luck all!
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I have been billed for a product I do ont own, Olease cancel any subscription I have.
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RN real.com is a secondary company to online music download websites..such as Rhapsody..I signed up for a free 2 week membership to Rhapsody. I cancelled it right away and today, two weeks after cancelling, I noticed a 14.99 charge to my account. I called to find out what the charge was for..when you sign up for Rhapsody, RN real.com is not stated as a secondary charge..it's shady and piss poor business tactics. The rep I spoke with was very difficult to understand due to his accent...but he said that when you sign up for Rhapsody you also are signing up for RN real.com..BUT the catch is that by accepting the terms and conditions to rhapsody you automatically accept that to RN real.com without knowing...and to cancel with RN real.com you have to know that you've signed up with them..however, no one finds out until there's a charge on your account. He cancelled my membership and refunded my money. Anyone else that has issues..the number is 866-212-1343.
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I have got this charge on my account as well. I have subscribed to the Rhapsody Music service and the charge on my card has since been changed to this name. Hope this helps.
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POS Debit - Visa Check Card 1143 - RN *REAL.COM ONLIN 206-674-2650 WAUS $15.93-
I download realplayer trial only and after 2 weeks my credit card have a POS charge about this thing I never order a subscription, this company are a real crooks.
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The charge is more than likely from Rhapsody. you may have signed up months or years ago and have a quarterly payment plan of $34.99 or somewhere within 10 dollars of that price. I'm finding it extremely hard to cancel. I've wasted time on the phone and online all day trying to cancel my account. Seems they want to hold onto your credit card with every trick they got. 'til you just give up trying. I'll keep trying until I get it canceled though. Good luck!
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I Did not Sign up for Superpass.I Dont know how They got My Card Number.and I Cannot Contact anyone to cancel.
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Excatly what is this charge and why I'm being charge, , never heard of it . Never order anything.
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Going through my checking statement, I came across a recurring charge for $12.99 which I didn't recognize. Called my bank, which gave me the 866-212-1343 number to call. Upon calling that number, I spoke to a fellow with a heavy Indian accent. Aside from a slight difficulty understanding him due to the accent, he was pleasant and helpful in cancelling the account. He tried to sell me on the benefits of membership first, but didn't insist when I told him I really didn't want it. I specifically asked him to refund the earlier charges as well as just cancelling the membership from here on out. He said the refund would show up in 7-10 days. So, assuming the refund does show up as promised, that's solved. However, I find it interesting that the automated answering message you first get when calling this number identifies itself as "SuperPass support line for cancelling your account"... which tells me they have a *lot* of people calling them about this. Anyway, it was an annoyance but has been taken care of now.
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I have joined the ranks of the suddenly surprised as I'm seeing like 200.00 charge. I really apprecaite the folks that have jumped out here and given the various ways and reasons they have come into this rude awakening.
Also very valuable the phone numbers and various responses to expect from operators. I appear to be a Rhapsody stooge. I never completed the account but obviously they trapped it.
I bought a Sony Blu Ray player at Best Buy or I'm getting hit by a fradulant account. Either way I wanted to say thanks for everyone coming out here and the support of community though most of us are outraged. I'm still wondering, like so many, how did they get my bank info? That I for sure never submitted or permitted no matter what any TOS says or other fine print. I never used any access to this service and appreciate the heads up of other services like Gamehouse and Real Player.
Definitly getting to be more of a chore than its worth to fight off these clowns. Online heists and Credit Card Sharks... Swim on!
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I went to Gamehouse.com online chat and they told me the first charge was an attempt to take the money out and the second attempt and so forth so you will see a couple attempt charges it doesn't mean you are being charged again and again..you are only paying for the the game you purchased once. They are just attempts. Once gamehouse/realnetworks.com validates the charge within 48 hours or it could be a month or so then the other charges will be dropped. you are never really paying for the other charges it just turns out to look like it on your bank statement. Validating could be awhile. i hope i made some sense
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I opened my online account and found a debit of 16.04 gainst "VISA - RN *REAL.COM ONLIN". I certainly did not remember making any online transaction towards this site. I called 8662121343 and provided the representative with my e-mail address and she said i was subscribed for the service in july 15, 2009 which has this monthly charge. But the miracle was that i never got charged July to Dec 2009 and all of a sudden got this new year gift from real.com. I got my account canceled and asked for the reference number for cancelation. Regarding the refund, the representative asked me to report this to my bank as an unauthorised payment. Lets see if i get it back.
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They did charge me 6 times for this. I don't know how they got my account information. Bank says it may be a scam but they can't refund the money. Seems there is nothing I can do. I got the account canceled through the contaact number provided in this chain. Hope this doesn't get deducted next month else I am changing my bank.
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its all to do with real player it takes ur info on ur card delete real player
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So I came to a deduction from my card from the same company and I do not know it
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I don't know what this company was, I was charged 19.99, but I called 1-866-212-1343, it's a company affiliated with GameHouse. Your account will be charged untill you cancel.
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11/01/10 12/01/10 RN *SUPERPASS FROM USA 0/0 0, 00 34, 99... That´s was registered in my MC credit card!!! Why???? I dont know!!! It was a mistake??? NOOO, because a serius Company, serius people, when they order a debit in MC at the same time they send a mail to You (the CLIENT) notification, confirming, the transaction!!! They never notify to you, THAT IS WHY IT IS A FRAUD!!!
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I've just called after seeing this charge in my account. The 34.99 charge I received was for my 3 month subscription to Rhapsody. Where I was concerned with was the fact that this didn't register in my account as Rhapsody but seemingly as a completely different company I was unfamiliar with. I got through pretty easy, though it's pretty obvious you're dealing with outsourced help. And they explained what it was. I'm keeping my subscription but I told them they should have alerted people to look for a change.
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