I approached RNS motors at Hosur Road for purchase of brand new Maruti Alto. However, an executive called Mr. Krishne Gowda recommended a used car as I wanted a car only for 6 months. They made me visit their showroom 3 times in a week, promising me to show a good used car. However, no cars were produced at anytime giving some vague reasons everytime. When I approached the executive with frustration, his behavior was very unprofessional asking me to come and check out the car if interested when they say or to get lost.
When I approached the manager to complain, he refused to accept the same stating they don’t sell used cars and as I dont pay commission, I was not their customer. When they don’t sell used cars, why a used car was recommended in the first place and why was I called in to visit their showroom? And when they dont take any commission why the executive asked for Rs. 5000 as his commission charge on successful purchase?
I wrote to Maruti Suzuki regarding this but have received no response other than an auto generated mail.
Anyways, I opted for Hyundai and am a happy Customer by far now. Was this information helpful? |
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