[Resolved]  Royal Sundaram Alliance Insurance Co. Ltd. — Refund of Rs. 315/-

Sir, This is to inform that non-receipt of my refund money of Rs. 315/- from M/s. Dewar’s Garage Insurance Agencies Pvt. Ltd., Kolkata. The details of the fact are explained below : 1) One representative Mr. Biswabijoy De, of M/s. Dewar’s Garage Insurance Agencies Pvt. Ltd., Kolkata had came to my office on 12/06/2013 to collect the car insurance money for further one year renewal i.e. 2013-14 as I have purchased Maruti Alto (Std.) No. WB 12-B 4374 in the year August, 2009. On calculation of the said company I had produced a SBI cheque No. 962318 dtd.12/06/2013 to Mr. De for Rs. 3582/- for insurance of my car and Mr. De has also issued a money receipt No. DGI/ 2013/3980 dtd. 12/06/2013 and handed over the same to me. 2) After few days M/s. Royal Sundaram Alliance Insurance Co. Ltd., Guargaon was contacted me over mobile No. [protected] and informed that originally your car insurance will be Rs. 3267/- as I have got extra bonus and discount. Then I shall get refund of Rs. 3582 – Rs. 3267 = Rs. 315/-. Beside this, M/s. Royal Sundaram Alliance Insurance Co. Ltd., Gurgaon has instructed me to contact M/s Dewar’s Garage Insurance Agencies Pvt. Ltd., Kolkata for refund the money. 3) Thereafter, I personally contacted to Mr. Biswabijoy De’s mobile No. [protected] so many times who is a representative of M/s. Dewars Garage Insurance Agencies Pvt. Ltd., Kolkata and informed him about the above mentioned fact. But last time he has surrendered because he can not solve this problem. But he has given two contacts Nos. 1) office telephone no.[protected]/4827 along with two names viz. Ms. Sumana Pal, Mousumi Chakraborty, staff of Dewars Garage Insurance Agencies (P) Ltd., Kolkata. 2) Sailesh Chetri, Sales Manager, Dewars Garage mobile Nos. [protected], [protected]. 4) Then I have contacted over office telephone Nos. mentioned above and talked to both Ms. Sumana Pal and Ms. Mousumi Chakraborty three times. Every time they told me over phone that your cheque is under preparation. Last time i.e. on 29th July, 2013 I have contacted over telephone Mr. Sailesh Chetri, Sales Manager and he assured me that your cheque is under preparation and it will be sent to you within a very short period. But still, I am not received any cheque or any letter from the concern. I hope the management of Dewars Group should understand my problem and arrange to send the money back to me as early as possible. Thanking you, Promothes Mukherjee Mob. No. [protected] E-mail : promothes.[protected]@gmail.com