[Resolved] Royal Sundaram Car Insurance — awful service | |
Hi, I recently had an accident for my new car swift i claimed for the insurance. I was dealing with the following executives from royal sundaram . His name is ps.saroop, v.sunilkumar.There was a small dent on the bumper on the right side and there were few scratces.According to them the scratches were not identical and instead of charging 1 claim they charged 3 different claims. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
I agree ...Sundaram is the pits...My car is still at the garage now for 3 weeks and they have not approved of the insurance claim..A brand new Maruti Dzire...under 3 months old and no external damage visible. I was told the engine siezed for what reason they dont know and i dont either but both Maruti and Sundaram have disappointed me..
Reply
MY cover note no. is 0912575
Mr. Naveen has given me this cover note on 26/12/2008 and said that they will issue me a policy.
Now i am chasing for the policy from past 6 months i have not got any policy and even nobody is giving me response.
Miss mallika is not picking up the phone and neither calling me back despite of my continuous efforts.
My check has already been encashed so need to check why my check has been encached if you dont want to provide me the policy.
This is a worst and first expereince i ever have with insurance company and i will never ever get my insurance in future with this company
Mr. Naveen has given me this cover note on 26/12/2008 and said that they will issue me a policy.
Now i am chasing for the policy from past 6 months i have not got any policy and even nobody is giving me response.
Miss mallika is not picking up the phone and neither calling me back despite of my continuous efforts.
My check has already been encashed so need to check why my check has been encached if you dont want to provide me the policy.
This is a worst and first expereince i ever have with insurance company and i will never ever get my insurance in future with this company
MY COVER NOTE NO.LUN : 0890826, AGENT CODE NO.AG06510
Mr. Sudipta Chatterjee (Mobile No.[protected]) has given me this cover note on 08/05/2009 and said that they will issue me a policy.
Now I am chasing for the policy from past 1 month I have not got any policy and even nobody is giving me response.
Mr. Sudipta Chatterjee is not picking up the phone and neither calling me back despite of my continuous efforts.
My Cheque No.270972, Dated 08-05-09 Rs.8847/- has already been encashed on[protected] so need to check why my cheque has been encached if you dont want to provide me the policy.
This is a worst and first expereince I ever have with insurance company and I will never ever get my insurance in future with this company
Mr. Sudipta Chatterjee (Mobile No.[protected]) has given me this cover note on 08/05/2009 and said that they will issue me a policy.
Now I am chasing for the policy from past 1 month I have not got any policy and even nobody is giving me response.
Mr. Sudipta Chatterjee is not picking up the phone and neither calling me back despite of my continuous efforts.
My Cheque No.270972, Dated 08-05-09 Rs.8847/- has already been encashed on[protected] so need to check why my cheque has been encached if you dont want to provide me the policy.
This is a worst and first expereince I ever have with insurance company and I will never ever get my insurance in future with this company
my car accident 7months before, & my case is cashless,
but i have not get my car this day. please if you can do something than please do.
my car no. hp-17-a-5179.
thanks
pravesh goel
vpo. rajpur.
paonta sahib,
distt. sirmour.(HP).
[protected].
[protected].
[protected].
[protected].
but i have not get my car this day. please if you can do something than please do.
my car no. hp-17-a-5179.
thanks
pravesh goel
vpo. rajpur.
paonta sahib,
distt. sirmour.(HP).
[protected].
[protected].
[protected].
[protected].
I, Moaba Takum Amer have a santro 2008 made, bearing regn No.WB24K 2866 under insurance by Royal Sundaram, kolkata. Being employed in a transferable job, i am presently posted in Ajmer where the hyundai service centre does not have a tie up with your incs company.I am facing lots of difficulties in getting my scratches on my car repaired through incs. i have even visited the service centre many times but with dismay i am puting up my greveinces to you. hoping for a prompt action. My No.-[protected]
Kind Attention Mr CG Rangan, Sr VP
I contacted your Pune office to renew my Policy No. VPC[protected]D (expiring on the 12 Nov 2010) on 09 Nov 2010. I prepared a cheque for Rs 2798 to be collected by your ppl on the 9th itself. It wasn't collected on 9th. when I contacted another guy Pradeep of your office, he gave me a lower figure of premium as given in the renewal notice (Which has not been received till date.) within half an hour the guy who gave the higher figure came on line again and told me that he has given higher figure as he has increased the passenger claim to 1.5 lacs. This was done without consulting me.
Notwithstanding this, I requested him to collect the cheque made on 9th Nov.
I am surprised that till todayi.e. expiry date the cheque has not been collected. Seems your company is not interested and accordingly I have taken the insurance from another provider. Also, if they are so casual in renewal god only help those with claims and payments. My suspicion is confirmed by the series of claim related complaints above. I have no choice and duty bound to advise my close friends and relatives to stay away from all ur products. Nothing can be more inefficient than this.
Colonel Ajai Singh, Father of the insured
I contacted your Pune office to renew my Policy No. VPC[protected]D (expiring on the 12 Nov 2010) on 09 Nov 2010. I prepared a cheque for Rs 2798 to be collected by your ppl on the 9th itself. It wasn't collected on 9th. when I contacted another guy Pradeep of your office, he gave me a lower figure of premium as given in the renewal notice (Which has not been received till date.) within half an hour the guy who gave the higher figure came on line again and told me that he has given higher figure as he has increased the passenger claim to 1.5 lacs. This was done without consulting me.
Notwithstanding this, I requested him to collect the cheque made on 9th Nov.
I am surprised that till todayi.e. expiry date the cheque has not been collected. Seems your company is not interested and accordingly I have taken the insurance from another provider. Also, if they are so casual in renewal god only help those with claims and payments. My suspicion is confirmed by the series of claim related complaints above. I have no choice and duty bound to advise my close friends and relatives to stay away from all ur products. Nothing can be more inefficient than this.
Colonel Ajai Singh, Father of the insured
Sir
MY Alto lx ( MP04CG1672 ) Insurance police no.[protected] date 16-10-10 its my fathers name
Mr. PRAKASH CHAND GUPTA
my car accident 26-12-10my car complite at 06-02-11
but i have not found claim detail OF my car in cashleash insurance
Please you have chake the insurance claim & give me detail
thanks
Satish gupta S/O Prakash chand gupta
[protected]
[protected]@yahoo.com
MY Alto lx ( MP04CG1672 ) Insurance police no.[protected] date 16-10-10 its my fathers name
Mr. PRAKASH CHAND GUPTA
my car accident 26-12-10my car complite at 06-02-11
but i have not found claim detail OF my car in cashleash insurance
Please you have chake the insurance claim & give me detail
thanks
Satish gupta S/O Prakash chand gupta
[protected]
[protected]@yahoo.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
241
Pending
0
Resolved
155
+91 44 7117 7117 [Corp Office]
Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097