Safexpress — Bad courier company

Mukul

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh

I just used Safexpress for the first time for my daughter.

In one word the experience: “Horrible”. And worse customer handling agents. This guy Kamal, cell number [protected] kept lying about the delivery time and date. He is in your Ghaziabad office. On top of that he was trying to blame us for the delay in shipment. The boxes started from Goa on 16 May and were delivered yesterday evening (24th May 2013) after too much of follow up. One box was torn too. Yet to ascertain if something is missing. Our Airway bill no. is 33939904. I will never use this courier and will alert to all my friends family too.

Mukul.

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Comments

chand39

from Hyderabad, Telangana

One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.