[Resolved] Sai Courier (KSRTC Undertaking) — Charging extra amount than shown in the receipt for courier services

Karnataka State Road Transport Corporation [KSRTC]

[Resolved] Sai Courier (KSRTC Undertaking) — Charging extra amount than shown in the receipt for courier services

L LAXMINARAYANA from Mumbai, Maharashtra

Dear Sir, We are regularly using the services of SAI Courier which is controlled by KSRTC. Yesterday when I went for booking a courier, I was charged Rs 71/- for the parcel and a Rs 61/- receipt was given to me by MR. TAJUDDIN who sits in SHIVAMOGGA BUS STAND sai courier counter. When I objected him to give extra amount exceeding the recipt, he misbehaved with me and told me "You can complain anybody, I not going to book your parcel. He is cheating all the customers openly and no one has taken action against him. So I request that strict action should be taken against him and consumers of the service should be given justice by the government. With regards L V Hegde [protected] Was this information helpful? No (0) Yes (2)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Koolkizzu

from Tirupati, Andhra Pradesh

This is to inform you that the safety of the parcel, s sent through Sai courier are always at risk . This is because either the parcel gets damaged or article, s found missing, K.S.R.T.C courier say that they are not responsible as they are not supposed to deliver goods after 6Pm. My consignment, consisting of food articles reaches at 7:30Pm from Tumkur. Everytime they refuse to deliver keeping the parcel whole night in the parcel room and deliver next day morning the " DAMAGED GOODS " also some articles missing .

As per the law the Bailee has to take care of the goods and deliver the goods in good condition. But in the parcel office . I suppose the ignorance of law is completely delivered.

Hence if i don, t get justice to this i may have to take legal advice from lawyer and get the matter settled with dues.

I hope you may not prolong this issue .

Thanking you

Your, s Faithfully

P.Shenoy