[Resolved]  SBI Bank And Demat Department — POOR SERVICE IN SBI DEMAT ACCOUNT

Address:

West Delhi, Delhi

I ATTACHED MY COMPLIANT LETTER AND A LETTER WHICH I SEND TO BANK BUT NO REPLY FROM BOTH BANKS AND SUPPORTING DOCUMENTS.

(1)

Dear Sir,
My name is Pradeep Dhoundiyal, I am an account holder of S.B.I. Since last 10 Years. I opened a Demat account on July 09 in Vikas Puri. On that time there was a man whose name was Anthony (Mob: [protected]), I opened my Demat account through him. He said me that whenever I want to sale the Shares then you have to deposit the slips in this bank.
On 9th July 2010 I sale my Shares and for that I went bank for deposit that slip, but on that day Anthony was not present there, I contact many bank officers but they misbehaved me and they said me that that slips will not be deposit here, for that you have to contact that person who opened your account. They gave me a number of Ms. Anju ([protected]) I tried that number whole day but there is no response from Anju's side. Next day on 10 July again I went bank but my whole day was wasted and nothing gained from bank's side. Then they gave me a number of Mr. Rattan Jha ([protected]) when I asked him regarding my slips then he said that I have to deposit that slip in the SBI Bank Demat Department in the District Centre Branch.
On Monday 12 July 2010, I contact District Centre Demat Department. There was a madam her Mob. no is [protected], that said that slip will not deposit here, if you want to deposit this then you have to go to Parliament Street, when I gave the reference of Mr. Rattan Jha then only she takes my slips. But only after 30 minutes she phoned me and told that in your slips there is overwriting, but I have the receiving slips on those there is no overwriting. Then she connect me with Mr. Jha and he said that If you want to sale you share then you have to deposit another slips before 2pm, otherwise I will cancel it. Then he threat me and said do whatever you can do, when I told him that I have the receiving slips, how can you do that, then he again threat me and said we are here for making such kind of receiving slips, for us there is no value of such kind of receiving slips, now I will see you that how can you able to sale the shares. After saying that he made some overwriting in my slips by own .I[censored] want the receiving copy then i scan & fax u the copy of receiving slip.
Sir, they made me very upset from Friday to monody. Sir I want to recover damage from those persons, otherwise I am going to take legal actions and going to consumer court & media against those people. (Anthony- [protected]; Anju-[protected]; Rattan Jha-[protected]; and the lady working in District centre whose mobile no is- [protected]).
Eagerly waiting for reply.
Thanking You,
Yours faithfully
Pradeep Dhoundiyal
Mob: [protected]





(2)

To,
The Bank Manager
S.B.I. District Centre,
Janak Puri, New Delhi-58


Sub :- (Compliant against your Branch Demat Account Deptt. Employees)


Dear Sir,

I am a customer of SBI Demat, since last 1 years my name is Pradeep Dhoundiyal. I have a Demat Account on regarding that account I contacted your branch employees their name is Meenakshi but they misguide and misbehaved with me because of their such kinf of attitude & inexperience behaviour, I lost my lot of time with the money of Rs. 1110.16/-.

So, because of that in future I want to close my Demat account and with this I also want you should take some necessary action against them. For that issue I also planning to report RBI Ombudsman and can take some legal action, but before doing that I want to inform you and request you to please take necessary actions against them and gave me a my loss money back,if no positive response from your side then I go to consumer court and demand Rs. 10000/- for compensation or closed all my Demat account. I send u also written letter by courier


I am eagerly waiting for the positive response from your side.


Thanking You,
Yours Faithfully

Pradeep Dhoundiyal
M. No.-[protected]