[Resolved]  SBI Bank — WORST SERVICE

THIS IS BRINGING T YOUR KIND NOTICE THAT I VISITED LOHGARH BRANCH OF SBI AT AMRITSAR AND I WENT THERE TO DEPOSIT CASH. AFTER ASKING WHERE THIS BIT HEAVY CASH(ABOVE 50K) WILL BE DEPOSITED. ONE BRANCH PERSON POINTED TOWARDS SINGLE WINDOW WHO WAS SITTING ON COUNTING MACHINE. WHEN MY NO. CAME THE LADY WHO WAS SITTING ON SEAT SAID THIS CASH WILL NOT DEPOSIT HERE AND TOLD THIS CASH WILL BE DEPOSITED TO COUNTING MACHINE WINDOW. THEN I CAME THERE AND THEN THIS PERSON SAID NO HE WILL NOT DEPOSIT THE SINGLE WINDOW LADY WILL TAKE THIS DEPOSIT. AFTER REQUESTING BOTH COUNTER I WENT TO BRANCH MANAGER (MR.PARAMJIT) BUT HE WAS NOT THERE THEN I MOVED TO MR. kHANNA WHO WAS SERVICE MANAGER BUT HE ALSO DINT SHOW VERY MUCH CONCERN IN THIS CASE. iT WAS VERY MUCH BITTER EXPERIENCE OF SBI BANK. WHICH IS DECREASING THE BRAND IMAGE OF BANK. AND THIS WAS NOT THE CAE WITH ME ONLY I WAS OBSERVING WHOSOEVER IS COMING WITH 2-3 PACKETS OF CASH(100 OR 500/-) WAS FACING SAME PROBLEM. PLEASE TAKE ACTIONS SO THAT CUSTOMER COULD NOT SUFFER. I HOPE THIS WILL NOT HAPPEN AGAIN WITH ANY OTHER CUSTOMER IN NEAR FUTURE.
Was this information helpful?
No (1)
Yes (3)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27853
    Pending
    0
    Resolved
    7385
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information