[Resolved]  SBI Bank, Car Loan — Delay in getting Car Loan and finally denied on unconvincing grounds, SBI Main Branch, Car Loan

Address:

Faridabad, Haryana

Hi,

Just like to bring in notice the unnecessary delay in getting a Car loan get processed and finally denied to process it in future, simply because of powers of being on such a high post.

Basically we applied for a Car Loan on the basis of pension drawn by my father. My father is retired SDE from BSNL, drawing pension since last three years, holds a house in his name at NIT, Faridabad. For the Car loan we approached Mr Rastogi, Chief Manager in Main Branch, SBI Faridabad., he told us to provide him the Pension Certificate, as my father's pension account is in SBI,Hapur. They agreed us to provide the pension certificate and Mr Jai Bhagwan, Branch Mgr, SBI Hapur also told us that pension certificate is not required if you have the passbook with all the entries updated for the last three years. Finally Mr Rastogi has denied to process our Car Loan, by saying that its delayed now and not process in future as well even if we produce the certificate to SBI Branch, Faridabad. It is by no means a plausible excuse by such a Senior Authority serving the Main Branch of Faridabad.

Why these guys dont follow the same procedure? The policies are not in sync being the same Bank. I really want to appreciate Mr Jai Bhagwan for co-operating with us. But if we would have been co-operated by Mr Rasogi([protected]) also than our Car Loan would have been processed. Such kind of atttitude is quite harassing and unacceptable, my family has lost all the hopes of getting a new Car without the support of SBI Main Branch, Faridabad. As this loan could have been processed directly by Hapur branch, but since our native place is Faridabad, so the verification process of our property and other documents can be easily done by the branch in Faridabad only.

This has shaken my faith in the services provided by SBI Bank, being the most reputed bank of India. But again I want to say that these people are making this system corrupt, not the organisation is responsible for such acts. So I want to request if someone can take appropriate action against these kind of people(Mr Rastogi ji). His mobile no. is [protected].

Regards,

Himanshu

5B-54, NIT,

Faridabad - 121001

(HARYANA)

Mob No. : [protected]