[Resolved] State Bank of India — cancellation | |
To Manager- Customer Services SBI Cards & Payment Services Pvt.Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India. Ref: Alert before Legal Action against Monthly Statement for the month of July, 2008 for the SBI Card No: [protected] Sir, One year back I was a member of SBI credit card (SBI CREDIT CARD NO: [protected]). Later, in the month of April 2007, I paid the total outstanding bill amount, which amounting Rs: 1218/- Cheque No: 471347 o[censored]CO Bank. After that I have opted for cancellation, and applied for same, also I have a got an SMS from your end which stipulates you are cancelled my Credit Card. Afterward in the month of May and June of 2007 you are sending me the statement which amounted 0.46 CR which means no payment required against my card and from then I am not get any Monthly Statement. I sanguine, that my card has been cancelled. But surprisingly, TODAY. On 27/07/2008 I receive a new statement which charged Rs: 842.36/- as Annual Fee and GST Debit for current stmt. I Hope it is a mistake from your end. Now I do not have your card and I am not using it also I am not interested to continue it in future. I am very much distress about the aforementioned matter and I have loss my mental peace and normal lifestyle. Please send me a confirmed `CANCELATION LETTER` of my SBI Credit Card as early as possible failing which I shall be constrained to take appropriate legal action both civil and criminal against SBI Cards & Payment Services Pvt.Ltd for harassment of my normal life. Yours truly SAIBAL MONDAL [protected] Copy forwarded to: 1. The Banking Ombudsman, Reserve Bank of India 2. Joint Director, Consumer Affairs & Fair Business Practices 45, Ganesh Chandra Avenue, 3rd floor, Kolkata - 700 013. 3. Consumer complaints. in Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Dear Sir,
I was issued two cards. One on my name and the other in my wife's name. I was issued a legal notice for delayed payments of 28000/-. I told that I had only 22000 in my hand. One Mr Rajan (Mob Number [protected])sent me a message in my mobile and requested that If I made that payment of 22000 by 24 Aug 2008, the remaining amount would be waived off and my card would be cancelled immediately. I somehow arranged and paid vide their Book No.238833 Receipt No.11941647 on 23 Aug 2008 to come out of any dire consequenses.
I had requested Mr Rajan, to kindly cancel my card and send a confirmation. He kept on promising that it would be sent as early as possible.But nothing has been sent till date.
But after a week to my surprise I see that the mobile number is temporarliy out of service. Till date it has the same response.
The most unusual thing is that I receive a statement which says my balance payment is 8600/- as on 05 Oct 2008.
This has created such a turbulence in my mind that I am forced to write this. Please help. I also request you to kindly confirm the settlement of the credit card account as early as possible.
GaNAPATHY S
I was issued two cards. One on my name and the other in my wife's name. I was issued a legal notice for delayed payments of 28000/-. I told that I had only 22000 in my hand. One Mr Rajan (Mob Number [protected])sent me a message in my mobile and requested that If I made that payment of 22000 by 24 Aug 2008, the remaining amount would be waived off and my card would be cancelled immediately. I somehow arranged and paid vide their Book No.238833 Receipt No.11941647 on 23 Aug 2008 to come out of any dire consequenses.
I had requested Mr Rajan, to kindly cancel my card and send a confirmation. He kept on promising that it would be sent as early as possible.But nothing has been sent till date.
But after a week to my surprise I see that the mobile number is temporarliy out of service. Till date it has the same response.
The most unusual thing is that I receive a statement which says my balance payment is 8600/- as on 05 Oct 2008.
This has created such a turbulence in my mind that I am forced to write this. Please help. I also request you to kindly confirm the settlement of the credit card account as early as possible.
GaNAPATHY S
sir
i am holding sbi card for more than two year and i am very punctual in paying my dues every time whenever i got your statement before the due date
but this month i didnt recived any statement from you but one message come on my mobile regarding total dues (2713.00) and the last date of payment (15.03.2009)so i prepares cheque dated 10.03.2009 and dropped in one of the sbi car drop box in pune .
i dont know when you have collected that cheque from that drop box
today iam first time looking this sbi card email sight and also i have registered myself.
and just view my statement iam very surprised to see the. late fees of rs. 648.00
this is the mistake from your side and i request you to credit the same amount to me.
otherwise i will stop using SBI CARD.
hoping for favourable action
thanking you
vinay verenkar
(sbi card number [protected])
i am holding sbi card for more than two year and i am very punctual in paying my dues every time whenever i got your statement before the due date
but this month i didnt recived any statement from you but one message come on my mobile regarding total dues (2713.00) and the last date of payment (15.03.2009)so i prepares cheque dated 10.03.2009 and dropped in one of the sbi car drop box in pune .
i dont know when you have collected that cheque from that drop box
today iam first time looking this sbi card email sight and also i have registered myself.
and just view my statement iam very surprised to see the. late fees of rs. 648.00
this is the mistake from your side and i request you to credit the same amount to me.
otherwise i will stop using SBI CARD.
hoping for favourable action
thanking you
vinay verenkar
(sbi card number [protected])
I was read all complint message i think its true
lifestyle card — monthly statement
dear sir,i am not receiving monthly statements from last two months so please send those two statements to my email address.
Well my name is Jayprakash Poojari and i recently received credit card from SBI on 2nd week of January 2011 and my a/c no.[protected] with a limit of Rs10,000/-. I was surprised to see the credit limit in my account as when i was contacted by their representive i was told that i would be given upto 5 lac credit limit which was like totally misguiding. Also when i tried to call the customer care of SBI to cancel on 39020202 / [protected] / [protected] we have to wait minimum half an hour to speak to the representive and still no one answers. this has happened 2 to 3 times when i called i was kept on hold for atleast half an hour all the time and no one answered and in the end i only got fed up and disconnected the line. i hope the board incharge looks in to this matter of poor customer handling.
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SBI Card — CANCELATION OF CARD
Sir,With due respect I want to inform u that I have conveyed you to cancel my SBI card before six months but your department has sent me the statement according to which I have to submit round about 600 RS. I have already destroyed that card. So my humble request to u is to cancel my Card.
With regards
M.A Dar
Card No [protected]
12/7 V