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[Resolved]  Sbi Card Reward Points — REWARD POINTS/WRONG ARITHMATIC

MY CARD NO. [protected]/PV KRISHNAN
AS ON DATE I HAVE MINUS 1030 REWARD POINTS. AMAZING AND UN BELEIVABLE.

OPENING BALANCE WAS - 925
EARNED + 5
EXPIRED +110
BALANCE -1030

THEY SAY POINTS NOT REDEEMED FOR TWO YEARS LAPSE. I HAD MORE THAN 1000 POINTS BEFORE 2 YEARS.
SO WHEN IT LAPSES IT SHOULD BECOME ZERO ---NIL.
INSTEAD THEY HAVE SHOWN IT AS -925.

I SPOKE TO CUSTOMER SERVICE NO. THEY HAVE TAKEN MY COMPLAINT AND REF NO. IS[protected]/06.05.2009
THE CUSTOMER SERVICE EXECUTIVE WAS UNABLE TO CLARIFY THE POINT.
WHAT EVER POINTS I EARN NOW IS WIPED OFF BECAUSE OF THE MINUS BALANCE.
HOPING TO GET A SUITABLE CLARIFICATION./KRISHNAN PV/[protected]/BANGALORE
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

i loss my atm card i want new atm card so what is the process?
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i loss my atm card i want new atm card so what is the process?
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as the rewards sbi card is offering for more points we have to wait for the points to gain the rewads but suprising their or reducing the points stating the points are lapsed the gain what they are giving should not be taken back it is our hard earned gift. or they can give the benefit by way of cash back for the value of the purchase as the other banks do with these type of reducing the rewards point which is lapsed will reduce the interest of having the card by the people like me i am waiting for the loan to finish and then to cancell the card
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thre is a lot of confusion for availing the redemption points, please guide me
Reply
Please extern one month time to use my reward points
Reply
life is upwards down
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