[Resolved]  SBI Cards — Incorrect Data entered in CIBIL

Address:

West Bengal

Dear Sir,

This is to inform you that I have received my CIBIL Report today which show that my Status is "Written Off" for a SBI Credit Card, Account No. XXXX8447.

As per records, this card was issued to me on[protected] and was closed within 5 months, ie.[protected]., showing a High Credit of 674.

Please note that I have not received any such Credit Card from SBI, and till date, I have not used even this Credit Card, hence please let me know why and how, this card was issued in my Name, and how the Report is Showing a High Credit of 674.

I would like to have the Details of the Tranaction, please, and who made the Transaction. I have escalated the matter to SBI Cards Customer Support, SBI Cards Support Head, SBI Cards VP, etc, and have been following them up for the past 5days, but I have not heard from them yet. They are so pathetic in their customer service.

I am to apply for a home Laon, but I fear that my Loan might get rejected due to this incorrect act from SBI and unprofessional attitude of their customer support in not responding to any queries. All my other Data, loans eetec are correctly reflected in CIBIL without any issues, except this SBI Card issue.

Please advise, as this is extremely critical, and I have also lost hope from these so call Credt Card givers.

Also, please let me know your SLA for Response.

Best Regard,

Pallab Goswami