[Resolved]  State Bank of India — neither issue of card nor documents

Address:Thane, Maharashtra

I am Bipin. SBI credit card executive collected my documents like copy of PAN card, statement of my other credit card & credit card no etc.to submit them for issuing me SBI Credit Card.Before handing over these documents to him I talked to their Marketing Executive Miss. [censored]al Rokade (The name was told by her on cell only). She assured me either to issue me SBI Credit Card or to return my all documents on her responsibility. Even then I complained her that I have already gone through this procedure two times before but I have neither got SBI Credit Card nor my documents.But she promise me either to issue SBI Credit Card or return my documents.Also she told me to save her cell no. [protected] & call her when I have any problem.I also complained her that phone no can change any time, but she ask me to believe her. At last I got ready to handover the documents to the Executive send by her named Mr. Toufik Ansari on 30 June 2010.Next day she called me on cell again & ask me for my other bank credit card no.After some discussion I gave her that no.On same day I got SMS of Miss. [censored]al Rokade about submission of the documents & to attend verification call. She also told me to wait for 20 days. After 20 days I tried to call her but cell is switched off till date. Her executive's cell [protected] is also switched off till 11/08/2010.On 11/08/2010 my spouse tried his no from her cell,he responded that he do not no anything about it. Then on 10/08/2010 I got a SMS on my cell showing App No. & request for again 21 days to process.But on 12/08/2010 I tracked my application on line , it shows the massage that "We regret to inform you that your SBI Card application could not be processed since it does not meet our policy." Please help me What should I do if my documents are misused.
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Aug 13, 2020
Complaint marked as Resolved 
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