[Resolved]  SBI Credit Cards — HARRASHMENT FROM PHONE CALL

From, Dt : 11/06/09

V.A.J. Tensingh
20, Soosai Nagar,
Madurai – 625 018.

To,
The Regional Director,
RESERVE BANK OF INDIA,
Fort Glacis,
Rajaji Salai,
CHENNAI 600 001

Dear Sir,

I had used sbi credit card No. [protected] in the basis of life time free card for a credit limit of Rs. 15000/- but on January 2007 I had received the statement which insist me to pay the annual fee. Then I communicated with customer service people and complaint regarding the annual fee against my life time free card, after the consisting approach they took a long process to deducted that amount in my account. On that time I was mentally upset of their irresponsible service. Before they offered me a loan for Rs. 27000/- through the telephonic call from customer service during December 2006,

Due to that annual fee problem I made my mind to close the credit card, so that I communicated with their customer service people and intimated them to close my credit card and that loan amount of Rs. 27000/-, offered to us.. As per customer care instruction I settled the pending payment of Rs. 538.54 full settlement on first week of February 2007.

After that I had received the DD for Rs. 27000/- loan amount on march 3rd week in spite of closed the credit card as well as the refused loan amount. After that I had terminated the card on dt. 23/03/07 by send back the broken card and the same demand draft of Rs. 27000/- which they sent me for loan, Along with this I drafted the letter to the Manager Mr. Prakash Rammurthy, the following address with Registered Post with A/D, SBI Cards, 3rd floor, TIAME House, 72, Rajaji salai, Chennai – 1.

Then I received the March statement with nil balance. In the May Statement they credited the loan amount of RS, 27000/ with full interest for the period of 30 Installments and continuously sending statement to me, till date. At present they are claiming Rs.65, 852.18.

On November 2007, I consulted with My lawyer and send the Lawyer Notice to them on 25/10/2007, But there is no reply and response.

But still date, I am receiving everyday two or three times harassment phone calls from SBI, for the past two years, I totally and mentally upset with their poor, irresponsible & deficient service. So please Guide me what can I do to relive from this Issue in spite of not availing the 27000 Loan.

Thanking You

Yours Truly


(V.A.J Tensingh)

Ph. [protected]