[Resolved]  SBI Credit Cards — Wrong Telephone Calls made by SBI Cards

For about 6 months now, I am getting frequent calls from SBI Credit Card Dept. in Chennai asking for one Mr.Thulasiraman in my residence landline telephone no. There is no one with that name in my family and I have explained this many a tmes to those people. It is very much frustrating since most of these calls comes during the peak office hours when all o[censored]s are extremely busy. At times we used to get continous calls on the same day asking for the same person from different people.

I feel that the bank officials would have wrongly keyed in my telephone no. and it is a data entry issue. But the problem is that the executives who call us is not taking any steps to update their records and make a note of the change.

I have informed them gently, shouted at them and at times even cut the line without talking, invain. I asked them to connect the line to their Boss to see atleast whether he takes any initiative but they are not connecting the line.

Each time when I receive the call I used to them that there is no one with that name in my house and it may be some data entry mistake and that executive will hear the full story and assure me to correct the records but within few minutes I used to get another call from another executive of the same Organisation asking again for Mr.Thulasiraman.

Can anyone help me out in sorting out this issue?

Thanks in advance.