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State Bank of India [SBI]

SBI Eko — Deduct of money from eko account

Address:New Delhi, Delhi

My self Nitin Jain, CSP Code is 10060047, Mobile no : [protected], Alternative no: [protected].
I wrote a complaint at eko center due to deduction of money in my account and nobody gives response on that.

Complaint No : NK2000
Complaint On : 16/06/2011

I also call today's morning i.e. (20/06/2011) at eko customer care center and they give me all wrong information.

Nitin Jain
Ph: [protected]
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My self Nitin Jain, CSP Code is 10060047, Mobile no : [protected], Alternative no: [protected]
My Eko Customer named Rishi pal. He wrote a complaint at eko center due to extra withdrawal charges and nobody gives response on that.

Consumer Complaint No : RA723
Complaint On : 25/02/2011
Reply
Dear Nitinji,


We apologise for the inconvenience caused to you and to our customer Mr Rishi Pal. The customer's account was debited with the fees owing to a technical error. The customer's a/c will be credited back with the amount wrongly debited as fees in the next 24 hours.


Thanking you

Regards,

Customer Service
Eko
Reply
Thanks Sir,

My problem is now solved.

Nitin Jain
Reply
Dear Mr. Nitin Jain,


Thanks for raising this issue.


As per, our Telephonic talk, we have understood the issue and we will get update you on the status in 48 hours.

Regards,

Customer Service
Eko/-
Reply

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