[Resolved]  SBI Housing Loan — Delay in disbursal of loan

My wife has applied for housing loan in the Month of September 2009 and the document verification and other formalities have been completed by 7th November 2009. We were promised that the cheque for the loan amount would be released within three days. In spite of this promise, till date the cheque has not been released. We are under tremendous pressure from the builder. The response from the SBI Housing Finance Branch at Thane highly irresponsible. The telephone calls are not attended to (never). The staff at this branch talk very rude and are not responsive. During my last interaction on 7th and 14th November, they have not even acknowledged the receipt of documents.

What a consumer can do now?