[Resolved]  SBI Life Insurance Co. — non cooperation of staff and manager

Address:North Delhi, Delhi

WENT TO BRANCH OFFICE KRISHNA APRA NETAJI SUBHASH PLACE DELHI OF SBI LIFE INSURANCE CO ON 22.03.2013 AND INCIDENTLY I FORGOT TO TAKE MY POLICY NO FOR MAKING THE PAYMENT . I REQUESTED THE LADY SITTING AT THE COUNTER BUT SHE REFUSED TO TRACE MY POLICY NO THEN I REQUESTED THE BRANCH MANAGER MR RAVI MANDLOI TO HELP ME BUT HE ALSO SHOWED HIS INABILITY AND SAID THAT THERE IS NO SUCH PROVISION IN THE SOFTWARE OF THE CO TO TACE THE POLICY NUMBER OF A POLICY HOLDER BY NAME OR ANY OTHER CRITERIA. BUT LATER ON I CAME TO KNOW FROM MY PARENT BRANCH I E ROHTAK BRANCH THAT THERE IS A PROVISION IN THIS SOFTWARE THAT BY GIVING THE NAME BATE OF BIRTH AND FATHER NAME ANY ONE CAN LOCATE THE POLICY NO OF ANY POLICY HOLDER .I AM SHOCKED TO SEE THIS PATHETIC ATTITUTTE OF THE STAFF INCLUDING THE MANAGER MR RAVI MANDLOI. I REQUEST TO LOOK INTO THE MATTER AND PUNISH THE MANAGER SUITABLY FOR NOT ATTENDING ME PROPERLY EVEV AFTER MY VARIOUS HUMBLE REQUESTS. PLEASE LET ME KNOW WHAT ACTION HAS BEEN ON MY COMPLAINT.
TRILOK KUMAR SACHDEVA
POLICY NO [protected]
MOB-[protected]
[protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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SBILIFE INSURANCE CO — NON COOPERATION BY STAFF AND MANAGER

SIR

I WENT TO BRANCH OFFICE KRISHNA APRA NETAJI SUBHASH PLACE DELHI OF SBI LIFE INSURANCE CO ON 22.03.2013 AND INCIDENTLY I FORGOT TO TAKE MY POLICY NO FOR MAKING THE PAYMENT . I REQUESTED THE LADY SITTING AT THE COUNTER BUT SHE REFUSED TO TRACE MY POLICY NO THEN I REQUESTED THE BRANCH MANAGER MR RAVI MANDLOI TO HELP ME BUT HE ALSO SHOWED HIS INABILITY AND SAID THAT THERE IS NO SUCH PROVISION IN THE SOFTWARE OF THE CO TO TACE THE POLICY NUMBER OF A POLICY HOLDER BY NAME OR ANY OTHER CRITERIA. BUT LATER ON I CAME TO KNOW FROM MY PARENT BRANCH I E ROHTAK BRANCH THAT THERE IS A PROVISION IN THIS SOFTWARE THAT BY GIVING THE NAME BATE OF BIRTH AND FATHER NAME ANY ONE CAN LOCATE THE POLICY NO OF ANY POLICY HOLDER .I AM SHOCKED TO SEE THIS PATHETIC ATTITUTTE OF THE STAFF INCLUDING THE MANAGER MR RAVI MANDLOI. I REQUEST TO LOOK INTO THE MATTER AND PUNISH THE MANAGER SUITABLY FOR NOT ATTENDING ME PROPERLY EVEV AFTER MY VARIOUS HUMBLE REQUESTS.
TRILOK KUMAR SACHDEVA
POLICY NO [protected]
MOB-[protected]
[protected]@yahoo.com

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