[Resolved]  SBI Life Insurance Company Limited — FRAUD DONE BY SBI LIFE INSURANCE COMPANY LIMITED

Address:East Delhi, Delhi

Dear Sir,

I (MAHESH KUMAR ARORA) received a call from mobile no. - [protected] by Ms. NEHA SHARMA ( MOBILE NO. [protected]) from SBI Daryaganj branch, Delhi, She has told me that she will give me a insurance policy (Shubh Nivesh whole life plan) which you will be pay in one time premium in this policy and the benefit of this policy are : -
1 – You will pay Rs. – 97,000/- one time premium, MAHESH KUMAR ARORA (Cheque No. 202251 Rs. 97000/- Dated: 1-7-2012 and 2nd SUSHMA ARORA Cheque No. 091908 Dated : 2-7-2012 of Rs. 97000/-)
2 – After three year you will get Rs. -2, 40,000/- at maturity.
3 – In normal death your nominee will get Rs. 3, 00,000/-, in accident death your nominee will get Rs. 6, 00,000/- and from Government vehicles death your nominee will get Rs. – 9, 00,000/-.
4 – In this policy you will get of Rs. - 1, 00, 000/- medical insurance per year.
5 – If I continue this policy for five year you will get Rs. - 1, 00,000/- medical insurance for five year.

I have said to Ms. NEHA SHARMA that you will give me in writing on your SBI letterhead same benefit you are provide to me, She said that will be mention in your policy document and if you need I will give in writing also, I will give the statement from mail, same word said by the branch Manager of SBI Daryaganj, Delhi, Mr. KUNAL SOLANKY. Then I said to Ms. NEHA SHARMA issue me one more same policy with the name of my wife Mrs. SUSHMA ARORA and I have give the cheque No. 091908 Dated 2-1-2012 of Rs. 97,000/-.

I am very shocked, When I have received[protected] – SUNDAY) the policy document from Mumbai, there nothing is mansion in this policy (My policy NO. – [protected] name of MAHESH KUMAR ARORA). And same thing of second policy no.[protected] name of SUSHMA ARORA(Wife). Then I have call in your helpdesk no. [protected] at 15:00 p.m., then I take the all information from them it’s not one time premium policy you will pay the premium of Rs. – 96,833/- for five year.
Very Next day[protected] MONDAY) I have talk to Ms. NEHA SHARMA, She said I will send the mail today positively then she don’t send to me due to she was not well and she have take half day leave, Again next day[protected] Tuesday) I have call to Ms. NEHA SHARMA but I have not talk to her at office No. [protected] but I have talk to the branch manager Mr. KUNAL SOLANKY, He assure me that he will be send the email from his e-mail (kunalsolanki.[protected]@yahoo.com) but he (Mr. KUNAL SOLAKY) send me the e-mail with his personal e-mail ([protected]@gmail.com) that I have forward to you below, then I have talk to him that he will be give me in writing the benefit of this policy from his official e-mail or give me in writing on SBI letterhead, otherwise I will take the necessary action against both of them Ms. NEHA SHARMA and Mr. KUNAL SOLAKY.

I am again shocked when I have visited your branch 112,Dayanand Nagar, first floor, Daryaganj Delhi – 110002. Tel.:[protected] – 13, Then I have talk to the branch manager Mr. Sanjeev Khanna ji, He told me it a regular policy and it’s not made by direct SBI.
Its issue by the Agent/facilitator Mr. Alok Mishra (IA code[protected], phone 011 – 26644922
I have all phone voice call record also that I have talk to Ms. NEHA SHRMA and Mr. KUNAL SOLAKY and both are agree that the benefit they are given to me.
Now, it’s proved that I have cheated by Ms. NEHA SHARMA and Mr. KUNAL SOLAKY.
I don’t want to continue with this policy due to from staring you are cheating to me in future what you will do…?
It’s a request to you please revert back my both check in the name of: -
1 - Name of MAHESH KUMAR ARORA Rs. – 97,000/-( POLICY NO. – [protected])
2 - Name of SUSHMA ARORA (Wife) Rs. – 97,000/- (POLICY No. -[protected])
And take the necessary action against Ms. NEHA SHARMA ( MOBILE NO. [protected]) and Mr. KUNAL SOLAKY( Mobile No. [protected])because they are cheating to the SBI customer they are representative of the SBI who will believe in the SBI. So please take the necessary action against them.

Regards,

MAHESH KUMAR ARORA
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Aug 13, 2020
Complaint marked as Resolved 
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Please give the solution of my complaint and all the person should be punish who are involve in this fraud.

Regards,

MAHESH KUMAR ARORA

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