SBI Life Insurance — It's been 3 months - Not Received Bond papers

Address:

West Delhi, Delhi

I am Akansha . I had taken a policy of Rs/- 20, 000 ( Subh Nivas) in the
month of Oct 2011 on my name . It's been almost 3 months and Up till now i
have not received any mail or hard copy of my bond papers. This is really very disappointing .
I have been following up with them from then on - wards but still not got any response from them . Please help me to get my amount back.

My details are -

DOB - 12sep1983
Amount - Rs/- 20, 000