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SBI Net Banking - air ticket booking by net banking

 
4 Reviews
User
  saptak1990
Today I tried to buy an e-ticket from yatra.com. The flight details are as follows:

Yatra Reference No.: AIDQRC
Passenger Name Status
1. Mr Saptak Mohanta (ADT) Unconfirmed
Sector: Calcutta (CCU) – Chennai (MAA)
Flight Details
Airline PNR No. Flight No. Departure Arrival
OB-AIDQRC IndiGo
6E-524 Calcutta (CCU)
6:15:00 PM
19 Dec 2009 Chennai (MAA)
8:25:00 PM
19 Dec 2009
Price Details
Passenger Details No. of Passengers Base Fare (Rs) Taxes (Rs) Total Cost (Rs)
Adult 1 1800.00 2629.00 4429.00
Additional Fee 55.00
Flight Service Tax 0.00
Flight cost including Taxes & Fees: 4484.00


Total Itinerary Cost *
Flight Cost including Taxes & Fees: (Depart) 4484.00
* Total itinerary cost shown above is subject to change as the booking amendments are processed.


I made the payment through SBI Net Banking. The transaction information is as follows:

Date (Value Date) Narration Ref. No. Debit Credit
22-Oct-2009 (22-Oct-2009) TO TRANSFER
YATRA Payments MSBI9108138788IG12282984 TRANSFER TO 10892940089 4,484.00

Unfortunately although the payment was made and money was deducted from my a/c, the ticket has not been booked. After the payment was complete, it was redirected to yatra.com where it said "Sorry, unfortunately there seems to be an error confirming your payment with your bank. Please call one of our customer service representative at 0987-1800-800." When I called your customer care, they said that the payment has not been received and hence no booking has been made. The customer care agent asked me to write an email to this address with my transaction details to get my money refunded after verification. Please make sure that my money is refunded as soon as possible.

Thanking you,
Yours sincerely,
Saptak Mohanta

--
Saptak Mohanta,
Third Year Undergraduate Student,
Applied Geology,
Department of Geology & Geophysics.
Indian Institute of Technology Kharagpur, India.

E-mail- saptak@iitkgp.ac.in
saptakmohanta@gmail.com
Phone- (+91)-9775550295



--
Saptak Mohanta,
Third Year Undergraduate Student,
Applied Geology,
Department of Geology & Geophysics.
Indian Institute of Technology Kharagpur, India.

E-mail- saptak@iitkgp.ac.in
saptakmohanta@gmail.com
Phone- (+91)-9775550295
Complaint comments 3 Comments     Updated:
Resolve this Complaint  

Comments

 

Redirect problem after making payment - Student/IIT MADRAS

Hello,

Today (08/05/2009) I have done an online transaction to purchase a ticket on yeswantpur express from chennai to bangalore on 9/5/2009 for myself. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,
Krishna giri
Call me: 09884028603
 
gyy iyy iyi
A Jun 13, 2012 by
User
vinodkumar.gottam  
 
i foregot my internet banking passsword pls sent my password

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