[Resolved]  SBI Net Banking — Transaction Problems

Address:

Palakkad, Kerala

We, M/s Malabar Granite Metals (A Granite Metal Crushing Unit), Mannannur P.O Vaniyamkulam, Ottappalam Palakkad District has been opened a Current A/c with SBI Vaniyamkulam Branch and applied for Internet Banking facility to make our Sales Tax & Income Tax through the same. As per the new tax payment system, we are unable to make any payments manually.
From the said bank, we have been allotted a Kit having a temporary user name and password. By the request from the bank personal, we have changed the user name and password from the first login. As per the instructions from him we had set the transaction values with a limit of Rs.2,00,000.00/transaction. there are no more instructions given from him. at the time of our sales tax have to done, we tried to do the same, with the changed login password. But after completing the procedures, the system demanding for a transaction password. as we are new people with the net banking the have to give the detailed instructions at the beggining.now the saying that they are helpless to do any service and if we wants to operate internet banking we have to open a new account and they are not giving any security for the smooth functioning of any new account. Rs. 2,84,000.00 were pending with the account. A/c Details are given below.
Name: Malabar Granite Metals (T M Thomas Managing Partner)
Corporate Id with the bank 167066
Account No.[protected] Type Current Account
Kindly do the favour for us at the earliest

Thanks 'N' Regards
Rajeev Konni
(Accounts Manager, Malabar Granite Metals)