[Resolved]  SBI PRIVILEGE CIRCLE PROGRAMME — cheating the customers

Dear Sir,

I am Chakravarthi working with ONGC MRPL, I am the customer of SBI Card since long time, recently I upted SBI Privilege scheme by forcefully( Many calls received from your bank), in this process I received a pack from your side, in that

Privilege Circle prog details,
1. Holiday Voucher for 3days & 2nt's to any of the 40 locations.
2. Airline Ticket one way for 1 person
3. Joining Gift - a watch worth Rs 3090
4. Bonus Reward pts of 500


1. One Giordano Watch ( As per your agent worth of Rs.3100/-, in market the price is only Rs.400)
It was a fake and a local made and not the Giordano brand. There was no warranty card or bill with it. i'm not happy or satisfied with it.

2. Free Air Ticket(One way) in that so many constraints are there to fly, which customer cannot meet
a)As per my wish I have to travel, Heritage cannot decide my travel
b)Why I have to pay Govt/ Air line Tax?( I was not told about the taxes and surcharges that would be born by me)

3. Holiday for privilised custmers

a) Why I have to pay Rs.250 handling Charges( Earlier not informed)
b) Holiday trip I have to decide not the Heritage

My card no.[protected]
Voucher no: 6622088

I received statement on 15th Jan-08, Privilege Circle fee = Rs.6180
I already payed Rs.2000 (Cheque no.114199)
Rs.1383(Cheque no.114200)

I would like to inform you that I cancelled my SBI Card on 01/01/09 (Ref no.[protected]

Reference to telecon discussion with your lady representative on 10.03.09 (14:40hrs), I decided not to continue with SBI Privilege Scheme hence forth for above reasons.

My complaint Ref no.[protected]

My sincere request you please return money the amount payed by me Rs.3383 + Rs.40 (Courier Charge, Busines envelope I sent to Heritage( If possible with interest).

I want my money back and some action taken as i'm not satisfied/happy with the service or this offer as it is totally misleading, else i'll move to the consumer court.




Please conform by return mail

My mail Id: [protected]@mrplindia.com copy to [protected]@gmail.com



Regards
Chakravarthi P.K
Mobile:[protected]