[Resolved]  SBIcard — worst website

Website for this SBI card is one of the worst possible. It remains down on most of the days, due to all sorts of errors. Either it is "Internal server error", or "Site under repair", or simply non-responsive, etc. etc. I can't remember any one occasion when I could enter the site in time. They are supposed to send me statements over e-mail, which they conveniently forget. Neither do they send it through normal mail. Only for promotional offers, their call centre contacts me regularly. Horrible !!!
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I totally agree with the complaints. Keeping track of transactions & due dates of SBI Card is so difficult (non-accessible website, irregular statements) that I have completely stopped using the card. Further, to my utter surprise, a transaction posted on the website on x date is shown in y date if you login after a few days. What is the sanctity of such changing e-statement?
What else can you expect from a PSU -babu- Bank. These guys live in the Dino-age.
Technology is still a decade away for those bummers.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27853
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information